A Case study on the Implementation of Remote patient monitoring with physical therapy EMR software


Healthcare, EHR, Physical Therapy


Python, Angular, TypeScript, REST, SOAP, Web Services


The Client is a prominent US-based organization specializing in physical therapy. With a rich history spanning over 15 years, they operate multiple clinics along the East Coast. Their team comprises experienced physical therapy specialists dedicated to providing top-notch rehabilitation services. Due to the organization's growth and commitment to delivering high-quality patient care, they are seeking an Electronic Medical Record (EMR) solution to streamline their clinic operations.

Business challenges

The client wants software that enables remote patient monitoring for patients who are facing issues with their musculoskeletal systems. The client focuses on improved quality of treatment with minimum inpatient visits to help patients in quicker health recovery. The client also requested some additional features, such as AI-generated notes, an Integrated imaging system, Integrated Billing and Claims, and E-prescription.

Thinkitive Solution

Thinkitive business analyst team and SMEs connected with clients to get complete requirements for software development. After connecting with the client multiple times, the team finalized the requirements. Based on the gathered client requirements, the team has developed a feature list that describes the project scope.

Our team has started working on Remote patient monitoring capabilities on top of Physical therapy EHR to track patients' physiological data.It includes connecting devices to the patient's mobile app through wifi or Bluetooth. Our team has provided integration for devices as below:

-  Blood pressure monitor

-  Heart monitor

As per the client's requirements, our development team has started developing software with remote patient monitoring and some additional features like AI-generated notes, an integrated imaging system, integrated billing and claims, and e-prescription.

image showing EMR integration with other advanced features and functionalities

Solution Highlights

    1. RPM Integration

    Integration of Remote patient monitoring plays a very important role in providing quality physical therapy treatment to patients. It offers various features, such as

    • a) Remote Exercise Programs

      RPM software can guide patients through their routines and track their compliance and progress by delivering rehabilitation exercises and instructional videos.

    • b) Alerts and Notifications

      The system can generate alerts and notifications for both patients and providers, ensuring that changes in the patient's condition are followed up on on time.

    • c) Secure Data Transmission

      Data security and patient privacy are a top priority. RPM software ensures the secure transmission of patient data and complies with relevant healthcare regulations, such as HIPAA.

    • d) Patient Data Collection

      Patients can use RPM software to enter and transmit health data such as activity levels, pain levels, medication adherence, and exercise progress. This information is automatically saved to the patient's electronic health record.

    2. AI-generated Automated Notes

    During patient encounters, it is possible to complete SOAP notes with the help of AI features. When a discussion with a patient is happening, the system will capture audio and generate notes for the same.

    3. Integrated Imaging System

    Physical therapy treatment heavily relies on medical images of patients. Integrated imaging system helps physical therapists store, manage, and retrieve patient images. PACS integrates with EMR software so that physical therapists can view the medical images of patients in a single interface. It stores the 2D and 3D images.

    4. E- Prescription

    External integration with pharmacies using e-prescription assists in transferring prescriptions directly to pharmacies. Helps to reduce errors and make the process seamless.

    5. Integrated Billing and Claims

    Accurate billing and claim submission raises the claim success ratio and, as a result, practice reimbursement. It is possible to provide accurate procedural and diagnostic codes based on treatment using integrated billing, which improves accuracy and reduces claim denials. Claims can also be submitted electronically and in real-time.

Value Delivered

  • Timely Intervention

    This integration enables early identification of possible health issues or complications and allows physical therapists to intervene to avoid severe health issues.

  • Enhanced Patient

    This integration helps physical therapists to remotely track and monitor patient health progress over time. Real-time data on patient health helps physical therapists make more informed decisions and customize treatment plans accordingly.

  • Reduced Cost

    As RPM enables early identification of possible health issues, this reduces the need for hospital readmissions and saves medical costs because of timely intervention by healthcare providers.

  • Improved Patient Engagement

    RPM allows patients to monitor their health progress in real-time with data and track health progress. This helps the patient be more engaged with their treatment plan.