Patients can get the support from the RPM platform to control their diabetes and lead healthy lives

Client Requirements

The US-based client wanted to create a platform for a patient with diabetes that met HIPAA standards. This platform would use a remote monitoring application to track the patient's blood glucose levels and daily lifestyle. This includes diet, sleep, and activities.

The client requested three platforms: A provider, a patient mobile app, and an admin panel. The admin panel was to have telehealth capabilities, such as instant messaging and audio or video calls in an emergency.

The client wants to connect various blood glucose monitoring devices to the patient's RPM mobile app to collect blood glucose readings. Also, they wanted to track the patient's diet, Sleep, and daily activities by connecting wearable fitness devices. Apart from device connectivity client was looking to integrate labs to automate blood test order workflow when required.

The goal of developing this solution was to monitor patients’ blood glucose and daily lifestyle.

Thinkitive Solution

The business analysts and subject matter experts at Thinkitive started the requirement analysis (Discovery) phase. The team focused on gathering requirements, researching, and recommending the best solution for the client's operations.

The business team interacted with clients via phone calls. They were developing Functional requirement documents, creating low fidelity models, and ensuring client approvals were obtained on time. Thinkitive put together a group of professionals in frontend and backend development along with subject matter experts.

The thinkitive’s well-trained team started developing and creating microservice-based architecture. The team has created a separate microservice for each module. These services would communicate through well-defined APIs and be responsible for a specific aspect of RPM's functionality. Microservice-based architecture can create a more flexible, scalable, and maintainable package management system.

Our team developed an EHR integration bridge and a Device connector bridge. These bridges allow practitioners to connect easily to any EHR and IoMT devices. They can then exchange patient vitals and medical records.

Solution Highlights

Thinkitive's team has created a comprehensive remote patient monitoring solution. This solution enables remote management of the patient's health. As a result, patient outcomes are improved, and healthcare costs are reduced.

• Seamless patient registration with EMR data

  Providers can add new patients. They can collect the patient's demographic and insurance, and clinical information. Examples of clinical information include problems, symptoms, allergies, current and past medications, diet, sleep, and activity information. This process can be done on Face in face in-person or Non-Face to face televisit.

• Identifying patient eligibility and enrolling in the RPM program

  The system can evaluate the patient's information. It can identify eligibility per the CMS guidelines. This allows the patient to be enrolled in the RPM program. The provider can enroll the patient into RPM program by simply taking consent from the patient.

• Personalized care program with trackable goals and alert configuration capability

  1. The provider can create a care program for diabetes patients. This program should include both trackable and non-trackable goals. These goals will help to control patients' blood glucose levels. Providers can track patients' blood glucose regularly and assist them with a suitable diet plan and exercise to achieve those goals.

  2. Providers can set threshold levels for blood glucose values which would trigger alerts. They can then notify chosen caregivers through push notifications, text, or email. They can configure threshold levels for Normal, Abnormal, and critical values.

• Device Integrated Patient Mobile App

  1. Thinkitive's mobile development team has created an app. It can integrate with multiple glucose monitoring and wearable devices. We achieved this through our Device Connector Bridge.

  2. Freestyle libre, I-glucose, Fitbit, I-health, and Withing glucose monitoring are some devices integrated with a mobile app. Patients can easily track their blood glucose and make it available for provider review.

  3. These devices collect vitals, including blood glucose, heart rate, SPo2, blood pressure, ECG, body temperature, falls, steps, and sleep patterns.

  4. Patients can log their food and exercises through their mobile app, giving providers more insight into their daily lifestyles.

  5. Additionally, patients can avail of more features like data analytics, automated alerts, and remote coaching.

• Provider web platform with multiple key features

  1. Providers can track blood sugar levels, medication adherence, and lifestyle factors such as diet and physical activity. Healthcare providers can use this data to adjust treatment plans, provide personalized recommendations, and intervene early if a patient's condition worsens.

  2. The provider can order a blood test to gain more insight into the patient's blood glucose levels. This order can be sent directly to the integrated laboratory.

  3. The provider can contact the patient if they receive critical alerts about their health. They can also review the patient's diet, sleep, and activities.

  4. Providers can easily comprehend patient health issues and be able to take the necessary action with insightful dashboards.

Value Delivered

• This solution allows healthcare providers to monitor their patient's blood sugar levels, physical activity, diet, and medication adherence. It enables them to do this in real-time. This, in turn, can lead to better diabetes management and improved health outcomes.

• Early detection of complications due to diabetes.

• Reduce the need for hospitalization and readmission for people with diabetes.

• Patients with diabetes become more engaged and empowered in their care.

• By detecting and preventing complications early on, RPM can help avoid expensive treatments and hospitalizations.