Meet Patients Where They Are With Omnichannel Patient Engagement

Build a secure, scalable, and unified patient engagement platform for patients, providers, and healthcare agents.

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Patient Acquisition with Marketing Automation HIPAA Compliance Icon logo

Turn potential customers into loyal patients, tried and tested marketing gigs with your digital front door healthcare.

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Website, LinkedIn, Facebook, Google Ads, integrate all your channels to generate leads and their effective management.

Equip your healthcare practice with interactive digital tools to access patients’ conditions remotely, such as a symptom checker in your patient engagement platform.

Empower your patients to take control of their healthcare journey with easy and convenient appointment scheduling tools like digital patient check-in.

Deliver a complete and connected healthcare journey with automated digital appointment reminders to reduce no-shows with your patient engagement platform.
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Omnichannel Patient Engagement HIPAA Compliance Icon logo

Deliver a unified and integrated experience to your patients in their care journey from your patient engagement platform.

Patient and provider connected with each other for digital front door healthcare with chat functionality to show omnichannel patient engagement

Give your patients the convenience they need in receiving healthcare services with telehealth integration.

Always stay connected with your patients in every step of their care journey with two-way text messaging integrated into your practice’s digital front door.

Send your patients the educational material to make them aware and empower them to proactively participate in their care journey with personalized patient education.

Send personalized post-visit patient feedback forms and conduct patient satisfaction surveys from your patient engagement platform to enhance your service to increase patient retention.
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Digital Patient Check-In HIPAA Compliance Icon logo

Automatically verify patient details, eligibility, and seamlessly complete their patient check-in process digitally without interruptions.

A patient scheduling his appointment using a digital patient check-in app adding a factor of convenience while access healthcare services

Simplify the patient check-in process for your patients who directly visit your office with tablets and kiosks integration of your digital front door.

Easy and convenient check-in and appointment queuing from the mobile-friendly omnichannel patient portal app development.

Equip your patient engagement platform with digital screening tools to assess various health conditions, risks, and other characteristics to ease patient reporting.

Integrate your digital front door healthcare practice with 25+ EHR systems to seamlessly and easily capture complete patient records without your staff’s intervention.

Automate mundane and repetitive tasks by leveraging the power of advanced technologies like AI to streamline routine tasks with patient portal app development.
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Increase Share of Patient Spend HIPAA Compliance Icon logo

Maximize your finances with timely reimbursement by attaining maximum patient engagement with your practice’s digital transformation.

A patient using a patient experience app and checking his appointment and doctor details before performing digital patient check-in

Develop customized patient portals and mobile applications equipped with the right tools to increase patient engagement with patient engagement platform development.

Empower your patients to proactively participate in their healthcare journey by giving them instant access to their healthcare information with EHR integrated patient portal app development.

Leverage the power of connected healthcare to improve patient engagement in your digital front door and help your patients help you make informed decisions by allowing patients to view lab or test results and request prescription refills, all from your patient engagement platform.

Completely digitalize your healthcare practice with remote patient monitoring capabilities and gain real-time health insights.
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Digital Payments & Analytics HIPAA Compliance Icon logo

Make payments easy for your patients and leverage the power of your digital front door for healthcare digital transformation, and improve your practice’s financial health.

A provider checking his health and his bills for payment and making the payment easily with his digital front door app

Learn from the data you collect and make the most out of it. Leverage your patient engagement platform’s robust analytics and reporting features to learn about your patients’ spending habits.

Enhance your healthcare system by analyzing practice-level data, and learn what’s best for your practice and the future of your digital front door.

Trust the data you collect to decide the roadmap for your practice’s future to drive patient acquisition and retention rates from the tried and tested marketing gigs.

Generate invoices, insights, and send them to patients automatically. Also, refine your practice’s finances with easy payment tracking from your patient experience app.

Simplify payments for your patients by giving them multiple online payment options and keep track of the finances with digital statements.
EHR and third-party system integrations icon

EHR & Third-Party System Integrations HIPAA Compliance Icon logo

Unlock the power of connected healthcare right from the moment your patients interact with your digital front door with EHR and third-party healthcare system integration.

A digital front door app integrated wth multiple third-party systems such as EPIC, athenahealth, Allscripts, movie devices, etc for smooth and real-time data transfer

Easily give and access patient data from your patient engagement app with EHR integration.

Offer complete digital healthcare services from your digital front door by syncing it with wearable and RPM devices to collect patient data in real-time.

Coordinate better care with automated data exchange across all devices to bring your entire care team on the same page to work on the same goal to derive better health outcomes.

Achieve interoperability with hospital CRM systems and other patient engagement tools to leave no leaf unturned and offer better and faster healthcare services digitally.
CTA Background

Digital Front Door is Your First-Step Healthcare Digital Transformation, Isn’t It?

Thinkitive can build the perfect patient experience app that can 2X your patients.

A doctor
A doctor
healthcare provider
healthcare provider
A happy patient with her child having a conversation with the provider
A happy patient with her child having a conversation with the provider
two healthcare providers handshaking over successful care delivery
two healthcare providers handshaking over successful care delivery

Clients Testimonials

Join 150+ Happy Clients: See What They Have to Say

We've successfully collaborated with 150+ satisfied clients, and 95% of them have expressed their satisfaction with our medical software development company.

Cost & Timelines

Timely & Affordable Digital Front Door & Patient Engagement Platform Development

Build a secure, open, and unified digital front door for your practice within your budget and set a timeframe to take your practice truly digital.

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Complexity

Software complexity (its functionality scope)

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Type

Software type (e.g. web, mobile, desktop)

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No. of Users

The expected number of users

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Integrations

The required integrations as per regulations

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Compliance

Regulatory compliance requirements

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Security

Performance, security, usability and accessibility requirements

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Deployment

The chosen deployment model (e.g. on-premise, cloud)

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Sourcing

The sourcing model (in-house, outsourcing) & team composition

We can deliver your practice’s digital front door in the following timeframes

1 Week

Medical software project starts within 1 week

2-4 Months

MVP release

Every 2-4 Weeks

New healthcare software versions

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Need a Cost Estimation for Your Digital Front Door or Patient Engagement Platform?

Answer a few simple questions and we’ll give you a rough estimation. It won’t take long!

Case studies

Practice Changing Success Stories of Our Digital Front Doors

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16 July, 2024

Developing a Comprehensive Wellness Fitness Platform and Application

Our client, in the U.S. fitness industry, aimed to create a website and app to digitally transform fitness services. The platform would enhance communication between trainers...

A healthcare provider assessing patient images and scheduling follow-up appointment

12 July, 2024

Optimizing MRI Clinic Operations with Custom Healthcare System

Our client operates a direct-to-consumer MRI service, providing scanning, pre-scan consultations, and detailed result explanations. Frustrated by their generic EMR...

A healthcare provider assessing a virtual panel to analysis patient data

11 July, 2024

Revolutionizing IDD Healthcare with Centralized Data and Streamlined...

We propose a custom speciality specific system that eliminates data silos and streamlines workflows. This single platform will centralize all client information...

...

WHY THINKITIVE?

Empowering Healthcare Technology Innovation

250+

Healthcare Projects

400+

Healthcare Experts

98%

Client Retention Rate

150+

Healthcare Customers

50%

Cost Saving on Development

Engagement Model Background

Engagement models

Affordable & Flexible: Engagement Models for Every Need

Our flexible engagement models allow us to customize our services to meet your unique needs. Whether you're looking for a dedicated team, project-based work, or ongoing support, we have the right solution for you.

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I have a requirement and want
to pay a fixed price

Share your project requirements, and our team will conduct a discovery call to understand your needs in detail. We'll provide a clear project estimate and deliver high-quality work. Pay only upon project completion and your satisfaction, ensuring you're never overcharged.

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I want to hire a healthcare software developer
on an hourly basis

Hire dedicated developers with 160 hours of focused attention each month. Enjoy peace of mind with transparent billing, daily timesheets, and our unwavering commitment to your success. Benefit from the expert guidance of our complimentary Delivery Manager.

SAVE
EXTRA 20%

Specialties

Specialty-Focused Medical Software Development

Software development in healthcare tailored to the unique needs of specialties

Clinic icon
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dermatology practice icon
paediatrics icon
gastroenterology icon
oncology icon
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Unlock Practice Potential with Specialty-Specific Digital Front Door

Check how our custom healthcare software assists and supports your specialty in action

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To Develop Custom Healthcare Software Development

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Domain-specific Accelerators & Frameworks

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End to End Healthcare Digital Transformation

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Interoperable Data systems

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Assured Compliance & Security

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Proficiency in Healthcare Standards

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AI & Analytics Powered App Insights

Pre-Built Components

Build Your Patient Engagement Platform Rapidly by Leveraging Pre-Built Components

Our pre-built components for medical billing, practice, and patient management, etc., help to quickly address the unique needs

a tree diagram explaining the potential of patient engagement platform with necessary integrations

Integration

API-Based Connectivity‍ Through Our Robust Integration

Integrate your patient engagement platform with ePrescribing, labs, billing, and patient engagement systems.

ePrescription & Labs Integration

We provide healthcare digital transformation with ePrescriptions and Labs integration to enable you to send orders directly from your healthcare system. These integrations offer multiple benefits, from minimizing errors to improving clinical efficiency and reducing the overall cost of care for both patients and providers.

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Surescripts

Surescripts is the leading ePrescription network that helps improve medication safety and convenience for patients, providers, pharmacies, and payers. Integrate Surescripts during patient engagement platform development to enable secure electronic ePrescription and real-time access to patient medication history.

Billing & Payment

Safe, secure, and seamless healthcare transactions with our billing, payment, and point-of-sale integrations for your healthcare digital transformation. Give your virtual care practice a comprehensive real-life healthcare ecosystem.

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Waystar

Waystar provides healthcare revenue cycle management solutions. Streamline claims processing, reduce denials, and optimize revenue capture through automation and AI, improving financial efficiency for healthcare organizations with Waystar.

Communication

Facilitate real-time communication with healthcare digital transformation and stay connected with your patients at all times. Give your virtual care practice a comprehensive real-life healthcare ecosystem.

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Sfax

Sfax is a secure faxing solution designed for healthcare. Integrating it during patient experience app development enables secure exchange of patient information like faxes within the system, ensuring patient data privacy and compliance with HIPAA regulations. This streamlines communication and protects sensitive medical information.

CTA Background

Digital Front Door is Your First-Step Healthcare Digital Transformation, Isn’t It?

Thinkitive can build the perfect patient experience app that can 2X your patients.

A doctor
A doctor
healthcare provider
healthcare provider
A happy patient with her child having a conversation with the provider
A happy patient with her child having a conversation with the provider
two healthcare providers handshaking over successful care delivery
two healthcare providers handshaking over successful care delivery

Framework & Technology Expertise

Our Healthcare Software Developer’s Framework & Technology Expertise

Our AI development team has broad experience in all AI technologies, frameworks, and expertise in multiple databases, real-time data processing, and cloud technologies.

Back-end Programming Languages

Microsoft dotnet logo java logo python logo nodejs logo php logo go logo

Front-end Programming Languages

Languages

nd logo html server logo JS logo

Javascript Frameworks


angular logo react logo meteor logo vuejs logo nextjs logo ember logo

Mobile

ios logo android logo xamarin logo apache_cordova logo pwa logo react_native logo flutter logo ionic logo

Cloud

AWS Amazon Cloud logo Google Cloud logo Microsoft Azure logo DigitalOcean logo rackspace logo

Databases/Data Storages

SQL

SQL Server logo Oracle logo Azure SQL Database logo MYSQL logo PostgreSQL logo

NOSQL


Cassandra logo Apache HBASE logo Azure SQL Database logo MongoDB logo Bee logo nifi logo

Platforms

Dynamic365 logo salesforce logo Magneto logo service logo servicenow logo sap logo

THINKITIVE’S HEALTHCARE DIGITAL TRANSFORMATION PROCESS

Affordable Development Anytime, Anywhere

Our skilled healthcare software developers have expertise in understanding the unique clinical needs and requirements of the healthcare practice.

Magnifying glass icon indicating discovery phase in healthcare software development
Discovery
  • Domain Expert
    To understand clinical and end-user needs.
  • Business Requirements
    To make market-fit solutions.
  • Wireframes & User flows
    To define software functions and functionalities.
a gear icon to indicate deployment phase of custom healthcare software development
Development
  • Dynamic UI/UX
    Elevated experience for patients and providers.
  • Sprint Creations
    To plan healthcare digital transformation.
  • Coding & API Integration
    Software coding as per necessary compliances.
A document with a swoosh stamp to showcase the showcasing testing phase of healthcare software development
Testing
  • Manual Testing
    For manually checking software functionalities.
  • Automation Testing
    Scripting for testing software functionalities.
  • Rigorous Testing
    End-to-end thorough testing of the software.
A rocket icon showcasing the deployment phase of custom healthcare software development
Deployment
  • Secure & Compliant
    Ensuring the healthcare system infrastructure is secure and HIPAA compliant.
  • Integration
    Application Integration for deployment.
  • Maintenance & Support
    User feedback and audits for continuous improvement.
CTA Background

Need to Design, Develop, or Improve
Patient Engagement Platform

A doctor
A doctor
healthcare provider
healthcare provider
A happy patient with her child having a conversation with the provider
A happy patient with her child having a conversation with the provider
two healthcare providers handshaking over successful care delivery
two healthcare providers handshaking over successful care delivery

Frequently Asked Questions

Get answers to all your questions

Still have questions ?

A Digital Front Door in healthcare is a technology that gives patients easy access to care through tools like patient portals, mobile apps, telehealth, AI chatbots, and digital check-ins. It streamlines appointment scheduling, records access, and communication, leading to improved patient experience and access to healthcare services.

A Digital Front Door or patient engagement platform enhances patient engagement by giving patients easy online access to healthcare services such as appointment scheduling, telehealth, and medical records. This provides patients with convenience, reduces wait times, and improves communication, leading to a better care experience.

A Digital Front Door strategy includes patient portals, online appointment scheduling, mobile apps, AI chatbots, and remote monitoring. When you include all of this, it streamlines patient access to care services, improves engagement, and enhances the healthcare experience for patients.

A traditional patient portal only focuses on basic tasks like viewing records and messaging doctors, while a digital front door integrates multiple services. It includes online appointment scheduling, telehealth, AI chatbots, and mobile access, creating a seamless healthcare journey for patients.

Telehealth plays a key role in a Digital Front Door approach as it offers patients easy access to virtual care. It reduces wait times and quickly connects patients and providers through chat, calls, and remote patient monitoring. This helps enhance patient engagement, boost efficiency, and ensure timely medical aid.

A Digital Front Door improves patient acquisition and retention by enhancing the healthcare experience and patient convenience. It offers online appointment booking, telehealth, and easy communication, making healthcare more accessible, personalized, and efficient, leading to patient engagement and retention.

The challenges that come during the implementation of a Digital Front Door in healthcare are the integration of existing EHR/EMR, ensuring data security, and patient adoption. In addition, your healthcare staff might also need training, and following HIPAA compliance adds challenges to the process.

A Digital Front Door integrates with existing Electronic Health Records (EHR) by APIs and syncs all the patient data, appointment scheduling, and communication tools in real time. This API pulls and updates all the records, enabling seamless data transfer and access to all healthcare services.

A Digital Front Door must have robust security measures to protect patient data. The essential measures include HIPAA compliance, end-to-end encryption, multi-factor authentication (MFA), and role-based access control. Moreover, it must have regular security audits, firewalls, and AI-driven threat detection to prevent cyberattacks and unauthorized access and ensure patient privacy and trust.

Marketing automation in a Digital Front Door strategy helps engage patients by sending personalized messages, appointment reminders, and health tips by email, SMS, or chat. It also streamlines patient intake, follow-ups, and feedback collection and ensures a seamless and patient-friendly experience while reducing administrative burden for providers.

A Digital Front Door makes patient self-scheduling and appointment management much easier and more convenient by offering 24/7 access to booking, rescheduling, and appointment cancellations. Moreover, it minimizes administrative burdens, and patients can manage their appointments through apps or portals, leading to better engagement and fewer no-shows.

A Digital Front Door connects patients and providers through multiple communication channels such as websites, patient portals, mobile apps, and chatbots. It also makes sure that communication is kept seamless by using calls, texts, emails, and video chats, making healthcare access much easier.

Integrating a digital payment system into a digital front door makes healthcare payments faster, easier, and more convenient. Additionally, patients can pay their bills securely online, reducing paperwork and wait times associated with offline payments. It also improves cash flows for providers, enhances patient experience, and reduces billing errors, leading to a much smoother payment process.

A Digital Front Door makes patient feedback by collecting through online surveys, reviews, chatbots, and patient portals. All of this information is collected in real time, giving hospitals accurate insights to analyze trends and improve services.

Future Digital Front Door strategies in healthcare will focus more on AI-driven chatbots, voice assistance, hyper-personalized patient journeys, and seamless EHR integration. You will see more expansion of telehealth, remote monitoring, and predictive analytics for proactive care. Additionally, healthcare will focus more on improving access, efficiency, and cybersecurity, making healthcare more secure and connected.

Everything About Digital Front Doors

Digital Front Doors Blogs

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Benefits of Custom Healthcare Software for Small Practices & Clinics

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