More Leads, Less Care Hassle with Customized Healthcare CRM Software
Generate more leads, streamline appointments, automate follow-ups, and keep patients for life with an end-to-end healthcare CRM solution.
Let's Build the Ideal Healthcare CRM Software for Your Practice
Personalized Experience Beyond Traditional Healthcare CRM
Patient-centric practice-specific CRM software with customizable EHR for elevated patient care experience.
Marketing
Generate more leads and elevate your healthcare organization’s digital presence for a greater reach.
Build your website with tried and tested SEO practices to get your practice online and generate more leads.
Run paid advertisements to generate more patients and boost your organic reach to get valid and relevant leads.
Easily integrate CRM supporting tools like Zocdoc, Calendly, etc., to streamline appointment processes.
Set up complete SMS or email marketing campaigns to generate leads with a greater ROI.
Capture
Don’t just expand your reach, utilize the complete potential of CRM software to convert potential patients into loyal patients.
Strategize the visitor's journey from visiting your website to lead generation with CRM software.
Personalize user experience with drag and drop smart forms and 24/7 chatbots support to capture healthcare patient leads.
Enable 24/7 appointment scheduling for your patients with a user-friendly booking widget to instantly book appointments and get a high conversion rate.
Leverage the power of a clear IVR system to streamline call redirection with an elevated experience and generate qualified leads.
Lead Management
Capture, qualify and nurture patient inquiries with systematic tracking to ensure successful patient acquisition.
Reduce manual entries with automated contact creation based on initial patient demographics with accuracy for efficient lead management.
Automatically categorize leads by demographics, behavior, and care needs, with priority assigned to specific targeting and conversion.
Once the lead is generated, assign the lead to a dedicated specialist based on their needs to improve engagement, experience, and conversion.
Schedule personalized emails/SMS, newsletters, and study material to generate interest as a part of your follow-up strategy.
Nurture
From potential to patients, from likely to loyal - nurture leads to loyal patients.
Save time and boost productivity with a well-organized and streamlined workflow to manage, track and convert leads.
Identify opportunities and optimize lead management strategies with real-time insights to monitor performance - all in one dashboard.
Harness the power of personalization with multi-channel follow-up campaigns for targeted engagement and high conversation rate.
Increase conversations with lucrative referrals, incentives and reward programs with personalized messages and CRM-targetted follow-ups.
Patient Data Management
Safe and secure patient data storage and management for quick clinical and administrative processes.
Different services have different needs, and they cater to these unique needs with service-specific patient intake forms and templates for accurate data capturing and streamlining workflows.
Securly gather patient information with HIPAA-compliant CRM software and directly send patient consent from your custom CRM software to get digital patient consent.
Integrate smart forms to capture specific information related to patient insurance and validate data with integrated clearinghouses for secure and efficient billing processes.
Define your needs and generate custom reports to identify and address the gaps to improve decision making and enhance operational efficiency.
Integrations
Empower and simplify your marketing campaigns and strategies with sustainability and visibility with integrations.
Enable your patients to easily make transactions with integrated payment gateways while ensuring privacy and streamlining your practice’s finances.
Offer your patients multi-channel communication support with telehealth integrations for virtual consultations and streamlined communications.
Integrate your CRM software with 25+ EHRs and seamlessly sync patient data for real-time updates, accurate record keeping and streamlined workflows with improved patient care practices.
Expand the reach of your digital practice with third-party resources to generate more leads and drive more conversions.
Trust 125+ Clinics and 1465+ Providers Who Entrusted Thinkitive!
Thinkitive automates clinical and administrative processes to save you time and money.
Clients Testimonials
Join 150+ Happy Clients: See What They Have to Say
We've successfully collaborated with 150+ satisfied clients, and 95% of them have expressed their satisfaction with our medical software development company.
"Seamless Integration & Outstanding Support"
We struggled with disconnected systems until Thinkitive developed a CRM that perfectly integrates with our EHR. Their team was proactive, knowledgeable, and incredibly responsive. We’ve seen a 40% increase in operational efficiency!
Dr. Eleanor Vance Carter Practice Manager
"Tailored Solutions That Deliver Results"
Thinkitive didn’t just sell us software—they built a solution around our needs. From appointment scheduling to automated patient reminders, everything runs flawlessly. It’s like having an extra set of hands for our practice!
Benjamin Silas Wright Healthcare Administrator
"HIPAA-Compliant & Future-Ready"
Security was a top concern for us, and Thinkitive delivered a fully HIPAA-compliant CRM with top-tier data protection. Their expertise in healthcare IT is unmatched, and we now have a system that will scale as we grow.
Sophia Isabel Rodriguez Multi-Specialty Clinic
"Custom CRM That Exceeded Expectations"
Thinkitive developed a healthcare CRM that fits our workflow perfectly. From automated patient follow-ups to real-time analytics, everything is tailored to our needs. Their expertise in healthcare IT is truly impressive!
Dr. Oliver James Thompson Medical Director
"Game-Changer for Our Practice!"
Thinkitive transformed our patient management with their custom CRM software! Scheduling, billing, and patient communication are now seamless. Our efficiency has skyrocketed, and our patients love the improved experience. Highly recommend!
Amelia Grace Patel Clinic Owner
"Revolutionized Our Patient Management with Custom CRM"
Thinkitive’s custom CRM has completely transformed how we manage patient interactions. From automated appointment scheduling to real-time patient data access, our workflows are now smoother than ever. Highly recommended!
Sebastian Lee Chen Practice Administrator
Cost & Timelines
Timely & Affordable Healthcare CRM Software Development
We deliver secure and feature-rich custom healthcare CRM software within your budget and set timeframe.
Complexity
Software complexity (its functionality scope)
Type
Software type (e.g. web, mobile, desktop)
No. of Users
The expected number of users
Integrations
The required integrations as per regulations
Compliance
Regulatory compliance requirements
Security
Performance, security, usability and accessibility requirements
Deployment
The chosen deployment model (e.g. on-premise, cloud)
Sourcing
The sourcing model (in-house, outsourcing) & team composition
We deliver healthcare software in the following timeframes
1 Week
Medical software project starts within 1 week
2-4 Months
MVP release
Every 2-4 Weeks
New healthcare software versions
Need a Tailored Healthcare CRM Software Cost Estimation?
Just answer some simple questions prepared by our consultants - it won’t take long.
Case studies
Transforming Success Stories of Healthcare CRM Software Development
16 July, 2024
Developing a Comprehensive Wellness Fitness Platform and Application
Our client, in the U.S. fitness industry, aimed to create a website and app to digitally transform fitness services. The platform would enhance communication between trainers...
12 July, 2024
Optimising MRI Clinic Operations with Custom Healthcare System
Our client operates a direct-to-consumer MRI service, providing scanning, pre-scan consultations, and detailed result explanations. Frustrated by their generic EMR...
11 July, 2024
Revolutionizing IDD Healthcare with Centralized Data and Streamlined...
We propose a custom speciality specific system that eliminates data silos and streamlines workflows. This single platform will centralize all client information...
...
13 June, 2024
Dialysis Care Management System in Jamaica
We began by conducting thorough consultations with our client to understand their specific needs and operational challenges. Through detailed discussions and analysis...
12 June, 2024
AI-Driven Healthcare: Streamlining Workflows and Enhancing Collaboration
We have a client who is a leading healthcare provider to understand their challenges with their outdated EMR system. Through in-depth interviews with staff...
10 June, 2024
Optimizing Hospital Efficiency: The Impact of an Integrated HMS on Inpatient and...
We implemented a comprehensive Hospital Management System (HMS) designed to streamline workflows for both inpatient and outpatient services. This integrated system...
7 June, 2024
Streamlining Home Infusion Services with a Pharmacy-Specific System
Our client, a leading healthcare provider in central US, specializes in home infusion services for chronic disease patients, receiving referrals from hospitals...
6 June, 2024
EMR Simulator: Transforming Training in Healthcare
The client, a healthcare organization offering training programs, needed a dummy EMR system for practice purposes. This system replicates essential EMR features...
5 June, 2024
A Feature-Rich EMR for Event Medical Staff
Our client, a Texas-based event organizer for large-scale sports events, needed a system for their new medical team to efficiently provide services to injured participants...
4 June, 2024
Transforming Healthcare EMR with Advanced AI and Billing Features
To address the challenges faced by our client, a leading healthcare organization in Canada, we devised a multi-phased approach encompassing system stabilization...
3 June, 2024
Fragmented to Unified System: Streamlining Operations for a Growing Clinic
Our client, a well-known primary care provider in California, sought to scale up their services by increasing the number of clinics. With the existing setup consisting of three...
31 May, 2024
Improving Medication Adherence by 25% with Innovative Functional Medicine Services
We gathered requirements and developed a comprehensive solution for our client, a prominent functional medicine organization specializing in weight management...
30 May, 2024
Real-Time Tracking with EVV & Caregiver App: Powering Efficiency in Home
Our home care client needed a nurse/caregiver mobile app integrated with their system and EVV tool to automate task assignments, track caregiver activities, and generate...
27 May, 2024
Enhancing Patient Care Through Real-Time Health Tracking and Telehealth Integration
We provided a comprehensive solution for our client by integrating remote patient monitoring and telehealth services. Also,by providing real-time health tracking...
23 May, 2024
Enhancing Operational Efficiency with a Single Platform Ecosystem
We have developed a solution addresses the challenges faced by healthcare providers by integrating EHR, CRM, and RCM functionalities into a single, customizable platform...
23 May, 2024
Transforming 24/7 Primary Care with AI-powered chatbot
Our client is a prominent primary healthcare provider committed to offering round-the-clock care to patients. With a mission to improve patient access and satisfaction...
23 May, 2024
Empowering Employee Wellness: Over 95% Satisfaction Rate with Integrated Health...
Our client, a leading provider of primary care services, sought to modernize their healthcare offerings to cater to both employer-backed and individual patients...
23 May, 2024
Optimized EMR Functionality: Reducing Claim Denials with Advanced Visit...
We developed an integrated digital healthcare platform featuring a comprehensive Super Admin portal for streamlined marketing campaign management...
23 May, 2024
Streamlined Fitness App: User Satisfaction with Smart Fitness App Features
Our client, a fitness industry innovator, envisioned a seamless digital solution combining a fitness mobile application for customers with a robust website featuring...
23 May, 2024
25% Cost Reduction Achieved with a Unified Inventory and Dispensing Platform
A mid-sized healthcare provider specializing in diverse medical services faced inefficiencies due to reliance on multiple SaaS systems for EMR, inventory, and dispensing...
WHY THINKITIVE?
Empowering Healthcare Technology Innovation
250+
Healthcare Projects
400+
Healthcare Experts
98%
Client Retention Rate
150+
Healthcare Customers
50%
Cost Saving on Development
Engagement models
Affordable & Flexible: Engagement Models for Every Need
Our flexible engagement models allow us to customize our services to meet your unique needs. Whether you're looking for a dedicated team, project-based work, or ongoing support, we have the right solution for you.
I have a requirement and want to pay a fixed price
Share your project requirements, and our team will conduct a discovery call to understand your needs in detail. We'll provide a clear project estimate and deliver high-quality work. Pay only upon project completion and your satisfaction, ensuring you're never overcharged.
I want to hire a healthcare software developers on an hourly basis
Hire dedicated developers with 160 hours of focused attention each month. Enjoy peace of mind with transparent billing, daily timesheets, and our unwavering commitment to your success. Benefit from the expert guidance of our complimentary Delivery Manager.
SAVE EXTRA 20%
Let’s Find Your Healthcare Software Developer
Specialties
Specialty-Focused Healthcare CRM Software Development
Customized healthcare CRM software tailored to the unique needs of healthcare specialties.
Unlock Practice Potential with Specialty-Specific Healthcare CRM Software
Check how our custom healthcare CRM software assists and supports your specialty in action
To Develop Custom Healthcare CRM Software Development
Domain-specific Accelerators & Frameworks
End to End Healthcare Digital Transformation
Interoperable Data systems
Assured Compliance & Security
Proficiency in Healthcare Standards
AI & Analytics Powered App Insights
Pre-Built Components
Build Your Custom CRM Rapidly by Leveraging Pre-Built Components
Every specialty has unique needs in medical billing, practice management, and EHR solutions
Integration
API-based Connectivity through Our Robust Integration
Seamless connectivity with CRM software integration with ePrescribing, labs, billing and patient engagement system.
ePrescription & Labs Integration
We provide custom healthcare CRM software development services with ePrescriptions and Labs integration to enable you to send orders directly from the healthcare system. These integrations offer multiple benefits, from reducing errors to improving clinical efficiency and reducing the overall cost of care for both patients and providers.
Surescripts
Surescripts is the leading e-prescribing network that helps improve medication safety and convenience for patients, providers, pharmacies, and payers. Integrate Surescripts during custom healthcare CRM software development to enable secure electronic e-prescribing and real-time access to patient medication history.
Billing & Payment
Safe, secure, and seamless healthcare transactions with our billing, payment, and point-of-sale integrations into your custom healthcare software solutions. Give your virtual care practice a comprehensive real-life healthcare ecosystem.
Waystar
Waystar provides healthcare revenue cycle management solutions. Streamline claims processing, reduce denials, and optimize revenue capture through automation and AI, improving financial efficiency for healthcare organizations with Waystar.
Communication
Facilitate real-time communication with patients via various mediums, all from your custom healthcare CRM software solution. Give your virtual care practice a comprehensive real-life healthcare ecosystem.
Sfax
Sfax is a secure faxing solution designed for healthcare. Integrating it during healthcare web CRM app development enables secure exchange of patient information like faxes within the system, ensuring patient data privacy and compliance with HIPAA regulations. This streamlines communication and protects sensitive medical information.
Trust 125+ Clinics & 1465+ Providers Who Entrusted Thinkitive!
Thinkitive automates clinical and administrative processess to save time and money for you.
Leverage the expertise of experienced healthcare software developers and healthcare software development teams in a wide range of technologies and frameworks.
Back-end Programming Languages
Front-end Programming Languages
Languages
Javascript Frameworks
Mobile
Cloud
Databases/Data Storages
SQL
NOSQL
Platforms
CRM SOFTWARE DEVELOPMENT PROCESS
Affordable Development Anytime, Anywhere
Our skilled healthcare software developers have expertise in understanding the unique clinical needs and requirements of the healthcare practice.
Discovery
Domain Expert To understand clinical and end-user needs.
Business Requirements To make market-fit solutions.
Wireframes & Userflows To define software functions and functionalities.
Development
Dynamic UI/UX Elevated experience for patients and providers.
Sprint Creations To plan the CRM software development.
Coding & API Integration Software coding as per necessary compliances.
Testing
Manual Testing For manually checking software functionalities.
Automation Testing Scripting for testing software functionalities.
Rigorous Testing End-to-end thorough testing of the software.
Deployment
Secure & Compliant Ensuring the healthcare CRM system infrastructure is secure and HIPAA compliant.
Integration Application Integration for deployment.
Maintenance & Support User feedback and audits for continuous improvement.
Need to Design, Develop, or Improve Healthcare CRM Software?
Frequently Asked Questions
Get answers to all your questions
Still have questions ?
Healthcare CRM software helps healthcare practices in building stronger relationships with their patients. From organizing patient data to streamlining communications and automating appointment reminders, it helps healthcare professionals deliver personalized care with improved satisfaction and enhance care to derive the expected health outcomes.
Healthcare practices leveraging software systems for clinical and administrative tasks must use healthcare CRM software since it helps in building stronger patient-provider relationships. Moreover, it takes care of major aspects of patient management, from centralizing patient data to enabling personalized care and communication to improve patient satisfaction and overall healthcare experience.
Some of the key features that you can find in a robust healthcare CRM software are centralized patient data management, efficient scheduling, two-way communication tools, data integration, and data analytics features.
A healthcare CRM helps create stronger patient bonds by centralizing patient data management, personalizing communications, automate appointment reminders and follow-ups. These activities help in creating a more connected and supportive ecosystem built on trust to increase patient loyalty.
By personalizing patient encounters, Healthcare CRM software helps in strengthening bonds with their clients. They make it possible for proactive follow-ups, timely reminders, and customized communication by centralizing patient data. As a result, patients are more satisfied, treatment programs are better followed, and eventually, patients are more loyal and retained.
Healthcare CRM software acts like a centralized platform for connecting patients and providers. It helps healthcare practices organize patient data, enabling personalized communication from appointment reminders to follow-ups and facilitating secure messaging. This way, the software brings everyone on the same page and helps them work towards the same goal: improving care coordination and enhancing patient experience.
The Healthcare CRM software helps reduce costs for healthcare providers by streamlining operations and automating tasks like appointment scheduling and follow-ups to reduce staff workloads. Furthermore, improving patient communication and engagement boosts the patient retention rate, which helps providers spend less on acquiring new patients. Also, the data analytics features further help in better resource allocation, leading to more efficient spending.
Healthcare CRM software basically acts as a centralized hub for patient data management. This way, it brings all the care team members to the same platform where they can easily share updates, medical histories, and treatment plans. This way, healthcare providers can ensure a smooth and consistent transition with personalized care delivery.
In simple terms, a healthcare CRM serves as a link between clinical data and patient relationship management. It creates a single patient viewpoint by integrating with systems such as EHRs. This makes it possible for:
Smooth data flow: Data such as medical records from the EHR and appointment history from the CRM are exchanged.
Improved patient experience: Personalized care and communication are made possible by healthcare practitioners' access to a comprehensive picture of the patient.
Streamlined workflows: This integration increases overall productivity by reducing redundant data entry.
Increased data accuracy: Data errors are less likely when data is shared between systems.
Yes, custom healthcare CRM software can be customized to the practice's needs, requirements, and workflows.
Healthcare CRM software prioritizes patient security through strong measures. It uses encryption to protect data and access controls to limit who sees sensitive information. Plus, it maintains audit trails to track any data access, helping to ensure compliance with HIPAA regulations. Essentially, these systems are built with layers of security to keep patient information safe and private.
Before you consider implementing healthcare CRM software into your practice, you must prioritize patient data security and its compliance with HIPAA. Furthermore, the staff should consider the user-friendliness of the software and tailor it to the specific needs of the users. Also, consider the support and training provided by the vendor.
By monitoring patient interactions from first contact to continuing treatment, a healthcare CRM demonstrates the return on investment of marketing. It evaluates the success of campaigns by looking at things like conversion rates and patient acquisition expenses. Data analysis identifies the marketing initiatives that increase patient engagement and revenue, enabling businesses to maximize expenditures and show measurable results.
Healthcare CRM thrives by concentrating on the unique requirements of each patient. They provide services like customized communication tools, safe health record management, and expedited appointment scheduling. Unlike ordinary CRMs, this improves care coordination and patient engagement, which are critical in the healthcare industry. Additionally, they contain characteristics that support regulatory compliance, which is crucial in the medical industry.
Yes, absolutely. Cloud-based Healthcare CRMs are designed to provide real-time access. Imagine having a complete, up-to-the-minute view of a patient's medical history, appointments, and even communication, all in one place. This allows healthcare providers to make informed decisions quickly, leading to better, more personalized care. Essentially, it's about having the right information right when it's needed.
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Barcelona, framed for its individuality, cultural interest, and physical beauty, home to art and architecture. Facing the Mediterranean to the southeast, ... the city is one of a kind. Upon visiting make sure you visit the spectacular and unique Park Güell which was firstly designed for a town up in the mountains by artist Antoni Gaudí. Gaudí's work is admired by architects around the World as being one of the most unique and distinctive styles in modern architecture. Other places worth visiting is the La Sagrada Família, is a giant basilica. With beaches on your doorstop, and art and city culture, this diverse city has everything to offer.
Barcelona, framed for its individuality, cultural interest, and physical beauty, home to art and architecture. Facing the Mediterranean to the southeast, ... the city is one of a kind. Upon visiting make sure you visit the spectacular and unique Park Güell which was firstly designed for a town up in the mountains by artist Antoni Gaudí. Gaudí's work is admired by architects around the World as being one of the most unique and distinctive styles in modern architecture. Other places worth visiting is the La Sagrada Família, is a giant basilica. With beaches on your doorstop, and art and city culture, this diverse city has everything to offer.
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