Personalized Experience Beyond Traditional Healthcare CRM

Patient-centric practice-specific CRM software with customizable EHR for elevated patient care experience.

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Generate more leads and elevate your healthcare organization’s digital presence for a greater reach.

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Build your website with tried and tested SEO practices to get your practice online and generate more leads.

Run paid advertisements to generate more patients and boost your organic reach to get valid and relevant leads.

Easily integrate CRM supporting tools like Zocdoc, Calendly, etc., to streamline appointment processes.

Set up complete SMS or email marketing campaigns to generate leads with a greater ROI.
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Don’t just expand your reach, utilize the complete potential of CRM software to convert potential patients into loyal patients.

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Strategize the visitor's journey from visiting your website to lead generation with CRM software.

Personalize user experience with drag and drop smart forms and 24/7 chatbots support to capture healthcare patient leads.

Enable 24/7 appointment scheduling for your patients with a user-friendly booking widget to instantly book appointments and get a high conversion rate.

Leverage the power of a clear IVR system to streamline call redirection with an elevated experience and generate qualified leads.
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Capture, qualify and nurture patient inquiries with systematic tracking to ensure successful patient acquisition.

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Reduce manual entries with automated contact creation based on initial patient demographics with accuracy for efficient lead management.

Automatically categorize leads by demographics, behavior, and care needs, with priority assigned to specific targeting and conversion.

Once the lead is generated, assign the lead to a dedicated specialist based on their needs to improve engagement, experience, and conversion.

Schedule personalized emails/SMS, newsletters, and study material to generate interest as a part of your follow-up strategy.
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From potential to patients, from likely to loyal - nurture leads to loyal patients.

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Save time and boost productivity with a well-organized and streamlined workflow to manage, track and convert leads.

Identify opportunities and optimize lead management strategies with real-time insights to monitor performance - all in one dashboard.

Harness the power of personalization with multi-channel follow-up campaigns for targeted engagement and high conversation rate.

Increase conversations with lucrative referrals, incentives and reward programs with personalized messages and CRM-targetted follow-ups.
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Safe and secure patient data storage and management for quick clinical and administrative processes.

service-specific intake forms & templates

Different services have different needs, and they cater to these unique needs with service-specific patient intake forms and templates for accurate data capturing and streamlining workflows.

Securely gather patient information with HIPAA-compliant CRM software and directly send patient consent from your custom CRM software to get digital patient consent.

Integrate smart forms to capture specific information related to patient insurance and validate data with integrated clearinghouses for secure and efficient billing processes.

Define your needs and generate custom reports to identify and address the gaps to improve decision making and enhance operational efficiency.
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Empower and simplify your marketing campaigns and strategies with sustainability and visibility with integrations.

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Enable your patients to easily make transactions with integrated payment gateways while ensuring privacy and streamlining your practice’s finances.

Offer your patients multi-channel communication support with telehealth integrations for virtual consultations and streamlined communications.

Integrate your CRM software with 25+ EHRs and seamlessly sync patient data for real-time updates, accurate record keeping and streamlined workflows with improved patient care practices.

Expand the reach of your digital practice with third-party resources to generate more leads and drive more conversions.
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Trust 125+ Clinics and 1465+ Providers Who Entrusted Thinkitive!

Thinkitive automates clinical and administrative processes to save you time and money.

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A doctor
healthcare provider
healthcare provider
A happy patient with her child having a conversation with the provider
A happy patient with her child having a conversation with the provider
two healthcare providers handshaking over successful care delivery
two healthcare providers handshaking over successful care delivery

Clients Testimonials

Join 150+ Happy Clients: See What They Have to Say

We've successfully collaborated with 150+ satisfied clients, and 95% of them have expressed their satisfaction with our medical software development company.

Cost & Timelines

Timely & Affordable Healthcare CRM Software Development

We deliver secure and feature-rich custom healthcare CRM software within your budget and set timeframe.

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Complexity

Software complexity (its functionality scope)

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Type

Software type (e.g. web, mobile, desktop)

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No. of Users

The expected number of users

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Integrations

The required integrations as per regulations

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Compliance

Regulatory compliance requirements

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Security

Performance, security, usability and accessibility requirements

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Deployment

The chosen deployment model (e.g. on-premise, cloud)

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Sourcing

The sourcing model (in-house, outsourcing) & team composition

We deliver healthcare software in the following timeframes

1 Week

Medical software project starts within 1 week

2-4 Months

MVP release

Every 2-4 Weeks

New healthcare software versions

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Need a Tailored Healthcare CRM Software Cost Estimation?

Just answer some simple questions prepared by our consultants - it won’t take long.

Case studies

Transforming Success Stories of Healthcare CRM Software Development

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16 July, 2024

Developing a Comprehensive Wellness Fitness Platform and Application

Our client, in the U.S. fitness industry, aimed to create a website and app to digitally transform fitness services. The platform would enhance communication between trainers...

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12 July, 2024

Optimising MRI Clinic Operations with Custom Healthcare System

Our client operates a direct-to-consumer MRI service, providing scanning, pre-scan consultations, and detailed result explanations. Frustrated by their generic EMR...

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11 July, 2024

Revolutionizing IDD Healthcare with Centralized Data and Streamlined...

We propose a custom speciality specific system that eliminates data silos and streamlines workflows. This single platform will centralize all client information...

...

WHY THINKITIVE?

Empowering Healthcare Technology Innovation

250+

Healthcare Projects

400+

Healthcare Experts

98%

Client Retention Rate

150+

Healthcare Customers

50%

Cost Saving on Development

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Engagement models

Affordable & Flexible: Engagement Models for Every Need

Our flexible engagement models allow us to customize our services to meet your unique needs. Whether you're looking for a dedicated team, project-based work, or ongoing support, we have the right solution for you.

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I have a requirement and want
to pay a fixed price

Share your project requirements, and our team will conduct a discovery call to understand your needs in detail. We'll provide a clear project estimate and deliver high-quality work. Pay only upon project completion and your satisfaction, ensuring you're never overcharged.

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I want to hire a healthcare software developers
on an hourly basis

Hire dedicated developers with 160 hours of focused attention each month. Enjoy peace of mind with transparent billing, daily timesheets, and our unwavering commitment to your success. Benefit from the expert guidance of our complimentary Delivery Manager.

SAVE
EXTRA 20%

Specialties

Specialty-Focused Healthcare CRM Software Development

Customized healthcare CRM software tailored to the unique needs of healthcare specialties.

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Unlock Practice Potential with Specialty-Specific Healthcare CRM Software

Check how our custom healthcare CRM software assists and supports your specialty in action

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To Develop Custom Healthcare CRM Software Development

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Domain-specific Accelerators & Frameworks

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End to End Healthcare Digital Transformation

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Interoperable Data systems

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Assured Compliance & Security

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Proficiency in Healthcare Standards

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AI & Analytics Powered App Insights

Pre-Built Components

Build Your Custom CRM Rapidly by Leveraging Pre-Built Components

Every specialty has unique needs in medical billing, practice management, and EHR solutions

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Integration

API-based Connectivity‍ through Our Robust Integration

Seamless connectivity with CRM software integration with ePrescribing, labs, billing and patient engagement system.

ePrescription & Labs Integration

We provide custom healthcare CRM software development services with ePrescriptions and Labs integration to enable you to send orders directly from the healthcare system. These integrations offer multiple benefits, from reducing errors to improving clinical efficiency and reducing the overall cost of care for both patients and providers.

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Surescripts

Surescripts is the leading ePrescription network that helps improve medication safety and convenience for patients, providers, pharmacies, and payers. Integrate Surescripts during custom healthcare CRM software development to enable secure electronic ePrescription and real-time access to patient medication history.

Billing & Payment

Safe, secure, and seamless healthcare transactions with our billing, payment, and point-of-sale integrations into your custom healthcare software solutions. Give your virtual care practice a comprehensive real-life healthcare ecosystem.

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Waystar

Waystar provides healthcare revenue cycle management solutions. Streamline claims processing, reduce denials, and optimize revenue capture through automation and AI, improving financial efficiency for healthcare organizations with Waystar.

Communication

Facilitate real-time communication with patients via various mediums, all from your custom healthcare CRM software solution. Give your virtual care practice a comprehensive real-life healthcare ecosystem.

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Sfax

Sfax is a secure faxing solution designed for healthcare. Integrating it during healthcare web CRM app development enables secure exchange of patient information like faxes within the system, ensuring patient data privacy and compliance with HIPAA regulations. This streamlines communication and protects sensitive medical information.

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Trust 125+ Clinics & 1465+ Providers Who Entrusted Thinkitive!

Thinkitive automates clinical and administrative processes to save time and money for you.

A doctor
A doctor
healthcare provider
healthcare provider
A happy patient with her child having a conversation with the provider
A happy patient with her child having a conversation with the provider
two healthcare providers handshaking over successful care delivery
two healthcare providers handshaking over successful care delivery

Framework & Technology Expertise

Our CRM Software Developers' Framework & Technology Expertise

Leverage the expertise of experienced healthcare software developers and healthcare software development teams in a wide range of technologies and frameworks.

Back-end Programming Languages

Microsoft dotnet logo java logo python logo nodejs logo php logo go logo

Front-end Programming Languages

Languages

nd logo html server logo JS logo

Javascript Frameworks


angular logo react logo meteor logo vuejs logo nextjs logo ember logo

Mobile

ios logo android logo xamarin logo apache_cordova logo pwa logo react_native logo flutter logo ionic logo

Cloud

AWS Amazon Cloud logo Google Cloud logo Microsoft Asure logo DigitalOcean logo rackspace logo

Databases/Data Storages

SQL

SQL Server logo Oracle logo Azure SQL Database logo MYSQL logo PostgreSQL logo

NOSQL


Cassandra logo Apache HBASE logo Azure SQL Database logo MongoDB logo Bee logo nifi logo

Platforms

Dynamic365 logo salesforce logo Magneto logo service logo servicenow logo sap logo

CRM SOFTWARE DEVELOPMENT PROCESS

Affordable Development Anytime, Anywhere

Our skilled healthcare software developers have expertise in understanding the unique clinical needs and requirements of the healthcare practice.

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Discovery
  • Domain Expert
    To understand clinical and end-user needs.
  • Business Requirements
    To make market-fit solutions.
  • Wireframes & Userflows
    To define software functions and functionalities.
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Development
  • Dynamic UI/UX
    Elevated experience for patients and providers.
  • Sprint Creations
    To plan the CRM software development.
  • Coding & API Integration
    Software coding as per necessary compliances.
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Testing
  • Manual Testing
    For manually checking software functionalities.
  • Automation Testing
    Scripting for testing software functionalities.
  • Rigorous Testing
    End-to-end thorough testing of the software.
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Deployment
  • Secure & Compliant
    Ensuring the healthcare CRM system infrastructure is secure and HIPAA compliant.
  • Integration
    Application Integration for deployment.
  • Maintenance & Support
    User feedback and audits for continuous improvement.
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Need to Design, Develop, or Improve
Healthcare CRM Software?

A doctor
A doctor
healthcare provider
healthcare provider
A happy patient with her child having a conversation with the provider
A happy patient with her child having a conversation with the provider
two healthcare providers handshaking over successful care delivery
two healthcare providers handshaking over successful care delivery

Frequently Asked Questions

Get answers to all your questions

Still have questions ?

Healthcare CRM software helps healthcare practices in building stronger relationships with their patients. From organizing patient data to streamlining communications and automating appointment reminders, it helps healthcare professionals deliver personalized care with improved satisfaction and enhance care to derive the expected health outcomes.

Healthcare practices leveraging software systems for clinical and administrative tasks must use healthcare CRM software since it helps in building stronger patient-provider relationships. Moreover, it takes care of major aspects of patient management, from centralizing patient data to enabling personalized care and communication to improve patient satisfaction and overall healthcare experience.

Some of the key features that you can find in a robust healthcare CRM software are centralized patient data management, efficient scheduling, two-way communication tools, data integration, and data analytics features.

A healthcare CRM helps create stronger patient bonds by centralizing patient data management, personalizing communications, automate appointment reminders and follow-ups. These activities help in creating a more connected and supportive ecosystem built on trust to increase patient loyalty.

By personalizing patient encounters, Healthcare CRM software helps in strengthening bonds with their clients. They make it possible for proactive follow-ups, timely reminders, and customized communication by centralizing patient data. As a result, patients are more satisfied, treatment programs are better followed, and eventually, patients are more loyal and retained.

Healthcare CRM software acts like a centralized platform for connecting patients and providers. It helps healthcare practices organize patient data, enabling personalized communication from appointment reminders to follow-ups and facilitating secure messaging. This way, the software brings everyone on the same page and helps them work towards the same goal: improving care coordination and enhancing patient experience.

The Healthcare CRM software helps reduce costs for healthcare providers by streamlining operations and automating tasks like appointment scheduling and follow-ups to reduce staff workloads. Furthermore, improving patient communication and engagement boosts the patient retention rate, which helps providers spend less on acquiring new patients. Also, the data analytics features further help in better resource allocation, leading to more efficient spending.

Healthcare CRM software basically acts as a centralized hub for patient data management. This way, it brings all the care team members to the same platform where they can easily share updates, medical histories, and treatment plans. This way, healthcare providers can ensure a smooth and consistent transition with personalized care delivery.

In simple terms, a healthcare CRM serves as a link between clinical data and patient relationship management. It creates a single patient viewpoint by integrating with systems such as EHRs. This makes it possible for:

  1. Smooth data flow: Data such as medical records from the EHR and appointment history from the CRM are exchanged.
  2. Improved patient experience: Personalized care and communication are made possible by healthcare practitioners' access to a comprehensive picture of the patient.
  3. Streamlined workflows: This integration increases overall productivity by reducing redundant data entry.
  4. Increased data accuracy: Data errors are less likely when data is shared between systems.

Yes, custom healthcare CRM software can be customized to the practice's needs, requirements, and workflows.

Healthcare CRM software prioritizes patient security through strong measures. It uses encryption to protect data and access controls to limit who sees sensitive information. Plus, it maintains audit trails to track any data access, helping to ensure compliance with HIPAA regulations. Essentially, these systems are built with layers of security to keep patient information safe and private.

Before you consider implementing healthcare CRM software into your practice, you must prioritize patient data security and its compliance with HIPAA. Furthermore, the staff should consider the user-friendliness of the software and tailor it to the specific needs of the users. Also, consider the support and training provided by the vendor.

By monitoring patient interactions from first contact to continuing treatment, a healthcare CRM demonstrates the return on investment of marketing. It evaluates the success of campaigns by looking at things like conversion rates and patient acquisition expenses. Data analysis identifies the marketing initiatives that increase patient engagement and revenue, enabling businesses to maximize expenditures and show measurable results.

Healthcare CRM thrives by concentrating on the unique requirements of each patient. They provide services like customized communication tools, safe health record management, and expedited appointment scheduling. Unlike ordinary CRMs, this improves care coordination and patient engagement, which are critical in the healthcare industry. Additionally, they contain characteristics that support regulatory compliance, which is crucial in the medical industry.

Yes, absolutely. Cloud-based Healthcare CRMs are designed to provide real-time access. Imagine having a complete, up-to-the-minute view of a patient's medical history, appointments, and even communication, all in one place. This allows healthcare providers to make informed decisions quickly, leading to better, more personalized care. Essentially, it's about having the right information right when it's needed.

Everything About Healthcare CRM Software Development

Healthcare CRM Software Development Blogs

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Custom Healthcare Software for Population Health Management

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The Role of Healthcare Software Developers in Digital Transformation

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Benefits of Custom Healthcare Software for Small Practices & Clinics

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