Streamlined Care Plan Management in Chiropractic: A Case Study


Healthcare , EMR


Python ,Angular, TypeScript,REST ,SOAP,Web Services


The client is a prominent chiropractic specialist and a leading healthcare provider with a presence in multiple locations across the United States. With a commitment to providing high-quality chiropractic care, the client has established a network of clinics, each dedicated to delivering personalized treatment to patients. The chiropractic Clinic operates with a significant patient intake of 150-200 patients weekly. The clinic boasts a comprehensive team of 15 physicians, 20 staff members, and five administrators. Currently, a client is using a generic chiropractic EMR system. Using a generic EMR system with a lack of essential features regarding managing care plans and providing exercise templates leads providers to have a lack of productivity.

Business challenges

The client contacted us for assistance in integrating a robust feature for efficient care plan management within the existing EMR system. Also, the client wants to improve the provision of exercise templates for patients to enhance their engagement and follow-through. Additionally, they were looking for a face-to-face interaction feature, including live training sessions and ongoing support, to empower staff in utilizing the EMR system optimally.

Thinkitive Solution

Thinkitive business analyst team and SMEs connected with clients to get complete requirements. After connecting with the client multiple times, the team finalized the requirements. Based on the gathered client requirements, the team has developed a feature list that describes the project scope.

As per requirements, the development team started working on the project. To achieve this solution, our team has delivered the required key feature that helps chiropractors manage their care plans effectively.

  • Effective Care Plan Management Feature

    -  Exercise Templates Enhancement

    -  Live Training and Support

workflow diagram of patient itenaries in chiropractic EMR software

Solution Highlights

    1. Effective Care Plan Management Feature

    To have a comprehensive set of functionalities designed to facilitate the creation, monitoring, and optimization of patient care plans, it is essential to have an Effective Care Plan Management feature within an Electronic Medical Record (EMR) system in chiropractic healthcare.

    Our team has delivered a feature that can assist providers in customizing care plan parameters based on individual patient needs. This includes specifying the frequency and duration of treatments. Using this provided feature, providers can easily design and implement effective care plans tailored to individual patient needs.

    Our team has also introduced providers with progress tracking tools that help them in regular assessments and setting measurable goals for patients, such as improvements in pain levels and range of motion. Moreover, it is beneficial in terms of helping healthcare providers gauge the effectiveness of the care plan over time.

    a) Exercise Templates Enhancement

    We have implemented a feature that incorporates various technical components to enhance the overall user experience and streamline the process of creating, customizing, and tracking exercise templates for chiropractic patients. This delivered feature assists providers with a user-friendly interface for chiropractors to create and customize exercise templates. Also, we have integrated a comprehensive library of predefined exercises that allows chiropractors to select and incorporate commonly used therapeutic exercises into templates.

    b) Live Training and Support

    In terms of conducting virtual patient consultations, examinations, and interactions between chiropractors and patients in real time, it is essential to have a Live Training and Support feature in the EMR system. As per the client's requirement, we have implemented this feature in the EMR system. Using this feature it is possible to leverage audio-visual communication tools to facilitate a comprehensive healthcare experience without the need for the physical presence of the patient in the clinic.

    We have integrated an EMR system with secure and compliant video conferencing tools to enable live, face-to-face interactions. Also, using this feature it is possible for providers to synchronize patient records while they are engaged in remote consultations. This ensures that the healthcare provider has access to the latest and most relevant information(medical history, diagnostic images, and treatment plans).

Value Delivered

  • Efficient and effective Care Plan Management

    Using the offered feature will lead providers to streamline care plan management within the existing EMR system, ensuring that they can create, modify, and monitor comprehensive care plans effortlessly.

  • Comprehensive Exercise Templates

    The delivered feature of Comprehensive Exercise Templates will assist providers in improving exercise templates and empowering them to deliver personalized and effective treatment plans for patients.

  • Face-to-Face Interaction (Live Training and Support)

    In terms of offering a personalized learning experience for patients, this feature plays a crucial role.

  • Enhanced Operational Efficiency

    The integrated solution enhances the overall efficiency of clinic operations, reducing administrative burdens associated with manual care plan management.