+1 (405) 638-3126 Overview
The client, a leading healthcare organization based in the US, operates multiple clinics across various specialties. Currently utilizing a subscription-based chargeable system for daily operations, the client is encountering challenges with escalating costs, inflexible workflows, and performance issues with their existing EMR system. They relied on multiple subscription-based systems for essential tasks like:
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Appointment scheduling
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Visit note management
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Massaging
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Telehealth integration
Business challenges
Basically, the client is facing challenges with current charge-based systems due to their inefficiencies and performance issues. Additionally, they want a white-labeled EMR system so that they can sell the same system to other providers.
1. Rising Subscription Costs:
The existing EMR system's subscription fees were steadily increasing, putting a strain on the organization's budget.
2. Lack of Flexibility:
Inflexible workflows hinder adaptability to changing clinic requirements and operational needs.
3. Fragmented Systems:
Utilizing multiple systems for essential tasks leads to disjointed workflows, data silos, and decreased operational efficiency.
4. Efficiency and Performance:
The existing system's inefficiencies and performance issues impede seamless healthcare delivery and patient care coordination.
Solution
The organization connected with Thinkitive to develop a custom, white-labeled Electronic Medical Record (EMR) system from scratch. The solution addressed their challenges and offered additional benefits:
1. Appointment Scheduling & Management:
Online appointment booking, calendar management, reminders, and confirmations. Patients can conveniently book appointments online (Using the patient portal) through the EMR system, streamlining the scheduling process.
- Online check-in capabilities to reduce waiting room time.
- Telehealth appointment scheduling option for virtual consultations.
- Integration with patient portals for appointment history and self-scheduling.
2. Visit Note Preparation & Messaging:
The EMR offers a library of flexible note templates tailored to various specialties and visit types, allowing providers to document patient encounters efficiently.
- Flexible Note Templates
- Secure Patient Record Access
- Role-based access control
3. Telehealth Integration:
The EMR system includes built-in video conferencing capabilities for secure virtual consultations and remote care delivery.
- Secure Video Conferencing
- Virtual Waiting Room
- Remote Patient Monitoring
4. White-Labeling:
Crucially, we designed the EMR system as fully white-labeled, meaning:
- Client's branding:The system displays the client's logo, name, and colors, fostering brand recognition.
- Customization:The client can tailor the system's interface, features, and workflows to their specific needs.
- Ownership & Resale:The client owns the intellectual property and can potentially resell the system to other healthcare organizations, creating a new revenue stream.
Value Delivered
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40% annual cost savings:
By transitioning to a self-owned EMR system, the client experiences reduced operational costs and avoids escalating subscription fees.
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Enhanced Flexibility:
The customized EMR system offers flexible workflows, allowing the client to adapt and optimize clinic operations as needed.
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Improved Efficiency:
Consolidating essential tasks into one platform streamlines workflows enhances operational efficiency, and improves staff productivity.
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Revenue Generation:
With the white-labeled EMR system, the client can market and sell the software to other healthcare providers, creating additional revenue streams and expanding their business opportunities.