Integrate Epic EHR software with healthcare practices and hospitals

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Epic integration simplifies the process for patients and medical personnel. They can download a person's medical history quickly. This eliminates tedious formalities, such as filling out personal, clinical and insurance information.



We provide end-to-end EPIC EHR integration services. This helps to simplify healthcare practice workflows, telehealth and telemedicine services, labs and radiology services. Let's look in detail:

Epic Integration consultation

You must be familiar with the integration procedure to integrate with EPIC. We can help you through the integration process if you have a technical staff. We provide consulting services to assist our clients in effectively integrating with Athena.

The integration team evaluates existing systems, processes, and technological infrastructure. This helps them to establish the breadth of integration for healthcare organizations. These organizations are attempting to connect with Epic.

We collaborate with healthcare providers to decide the goals of the integration project. These goals include enhanced interoperability, improved patient care, and streamlined workflow efficiency.

We provide technical support, training courses, instructional resources, and change management programs to help manage integrations and pushback. Also, we assist clients with Testing, go-live, and post-integration support necessary to ensure data integrity, security, and compliance.

Access to Epic sandbox & production environments

We help our clients access their Epic app accounts and provide timely support to fulfil vendor requirements. We communicate the need for integration to Epic, providing system details and describing the expected outcome, objectives and functionalities.

The integration team evaluates the potential for integration. They do this by examining options and approaches supplied by Epic. This includes APIs, existing tools, and other techniques.

We work with Epic to design interfaces, map data, configure systems, and test. We always adhere to HIPAA guidelines and data security and privacy criteria.

We test integrated systems to ensure they work correctly, are accurate, and exchange data. We request production access from Epic and help with authentication and authorization processes. This will enable our clients to gain access to their EHR system for live integration.

EPIC EHR Integration services

We offer end-to-end integration services to our clients. We integrate with Epic in various ways. Our integration team understands Epic workflows well and what they can support.

Below are some ways our team does this as part of the integration service:

Application programing Interface integration: Our team has good knowledge of Epic's APIs. These APIs enable third-party systems and applications to interact with Epic's EHR. This allows for data exchange, integration, and additional functionality. Examples of this functionality include retrieving patient information, submitting orders, and receiving results. The specific APIs available may depend on the version and configuration of the Epic system.

Epic on App Orchard integration: Epic has created the Epic App Orchard, an online marketplace for approved third-party applications that integrate with Epic's EHR. We can help create your own applications to the App Orchard for review and approval, then become available to Epic customers. We know the App Orchard platform. It helps healthcare organizations find, assess, and use extra features that work with Epic EHR.

Interoperability Standards: We have a good understanding of the Interoperability standards needed to integrate with Epic. Epic supports industry-standard protocols and data exchange formats to enable interoperability with other systems. These include HL7 for data messaging, CCDA for clinical document exchange, and FHIR for modern API-based data exchange.

Integration Services and Partnership: Epic offers professional services and partnerships to assist healthcare organizations with integrating their EHR system. Collaboration is needed to plan, develop, and deploy Epic and other systems interfaces. This collaboration can be with Epic's implementation teams, integration experts, or third-party system integrators.

Middleware engine: Epic supports integration using interface engines or middleware tools to facilitate data transformation, routing, and synchronization between Epic and other systems. These tools enable data format translation, protocol conversions, and workflow orchestration to ensure smooth interoperability. We offer EHR integration middleware that is customizable. It is a solution that accommodates any type of EHR integration. It complies with all interoperability standards and security protocols.

Maintenance services for existing integration solutions

Maintenance services for existing integration solutions

Below is some maintenance service we provide:

Our integration team monitors integrated systems regularly to identify potential problems and conduct performance assessments. Also, we update system configurations, database performance, and network infrastructure to optimize performance.

Additionally, we review and update security measures and implement security patches. They maintain up-to-date documentation of the integration setup, configurations, and troubleshooting procedures.

The team conduct regular system health checks and generates reports on system performance, data accuracy, and integration status. They analyze system metrics, logs, and user feedback to identify areas for improvement.



1. Streamline your clinic by Connecting with Epic


Our team of experts are specialized in integration and health domains. We can help you integrate your system with any Epic interface. The integration will be customized to meet your requirements. They gather requirements and determine desired functionality, data exchange needs, workflow optimizations, and customization requirements.

They design the integration architecture and evaluate different approaches based on scalability, security, performance, and future expansion capabilities.

We provide flexibility in customization by leveraging options to our clients for integration. It includes API-based, HL7 and app orchard integration, data synchronization, messaging protocols, or middleware solutions.

The integration test team guarantees proper functioning, data accuracy, and performance of the custom integration solution. We deploy it in a controlled environment and plan for a seamless transition and go-live process.

2. Custom EHR Integration Bridge enables Epic integration


We have a framework or middleware that is ready to use. It interacts with Epic EHR and retrieves data from them. This data is then converted into a unified API.

A universal data converter can also convert different data formats, such as FHIR, CCDA, HL7v2, Txt, CSV, and EDI. The systems will be implemented using microservices architecture, containerized and communicating via REST Interface. Database separation will be based on load per service, with high-load services having a dedicated database for smoother operation.

We provide an end-to-end secure integration solution with HTTPS (SSL)data encryption. Only authorised users have access to the database. Keys and tokens are stored in encrypted vaults. An audit log is kept for every access and operation.

3. Mirth connects your practices with Epic


We have a team of tech specialists. They are skilled at developing a mirth channel rapidly. Additionally, they can translate messages in HL7, XML, CCD, DICOM, EDI, NCPDP, and other formats. We specialize in building bi-directional connections with HIS, Telehealth networks, PMS, EHR, Lab Information Management, and RIM Systems.

Mirth Connect supports various connectors that can be used to communicate with Epic systems. These include the TCP/IP Connector, LLP Connector, and HTTP/SOAP Connector.

Our team configures the necessary parameters provided by Mirth, such as endpoint addresses, ports, authentication details, and other interface-specific configurations. This allows for reliable and transparent data exchange between Mirth Connect and Epic. Mirth Connect also offers monitoring and logging features for further assurance.

Types of Integration with Epic


1. HL7 Interface


Epic supports HL7 integration and uses HL7 messages for data exchange with external systems. Integration involves implementing HL7 interfaces, adhering to message formats, and following HL7 standards.

2. FHIR integration


FHIR is a trending interoperability standard now. It provides a quick approach for data exchange between healthcare platforms and EPIC. EPIC uses FHIR resources and APIs to exchange healthcare data between EPIC and external systems.

3. Web services or Application Programming Interfaces (APIs) integration


Epic's APIs and web services enable programmatic interaction between external healthcare platforms and Epic's capabilities. These APIs enable data exchange, call services, get information, and connect workflows between Epic and other systems.

4. Dicom Integration


DICOM is a standard for transmitting, storing, and sharing medical images and related data. Epic supports DICOM integration. This enables seamless integration with PACS, radiology systems, and other imaging-related systems. This integration allows for exchanging and accessing medical images within the Epic environment.

How to start integrating with EPIC

We must follow the steps below to start integrating a healthcare platform with Epic.


1. Understand Epic's Integration Options for your requirment.


Determine the healthcare platform's integration requirements and objectives. Check for available integration options from Epic. These options include Epic Bridges, Web Services/APIs, direct database access, and document integration. Gain an understanding of the capabilities, requirements, and best practices associated with each method.

2. Engage with Epic's Integration Team and obtain integration documentation


Reach out to Epic's integration team or support resources to initiate the integration process. Request and review Epic's documentation, guidelines, and specifications to understand the technical details, requirements, and protocols involved in the integration. This documentation will outline supported interfaces, message formats, data mappings, and integration workflows.

3. Define Scope and evaluate system capabilities


Define the scope and objectives of your integration project. Identify the workflows or use cases that require integration. Evaluate the capabilities of your system or application. Ensure it meets security, privacy, and compliance standards for integration with Epic.

4. Design and develop Integration interface


Design the integration architecture to facilitate data exchange between your system and Epic. Determine how data will be mapped, transformed, and transmitted. Implement necessary interfaces or connectors and develop logic to send/receive data to/from Epic. This may involve HL7 message parsing, web servicesor FHIR APIs, or database connections.

5. Build & Test


Develop and test solutions in the Preview environment. Request API Solution Consulting if needed. Ensure compliance with best practices and testing recommendations.

6. Validate Solution


Provid, fill in the details, union in the Preview environment, add, fill in the details,ry, and receive validation from AthenaHealth. Finalize the API Technical Specification Form.

7. Go Live


Update your app with the Production keyset, deploy it to the Production environment, and coordinate with AthenaHealth or clients if applicable.

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Industries our Quality Assurance Team Expert in


We work in a selective domain and we are experts in it. We have solid expertise in Software Regulation Standards Like HIPAA, PCI/DSS, GDPR, OWASP, ISO:9001.



Development of HIPAA Compliant EHR, EMR, Telehealth platform & Practice Management System (PMS). Have Experience in FHIR, HL7, SMART on FHIR, CCDA and Integration expertise in third-party EHR solutions.

Retail & Ecommerce

Retail & E-Commerce

End to End tailored ERP System for Retail & eCommerce, Supply chain & Inventory Management System. We developed POS Application, PLM, EDI, Shop Floor Control, B2B eCommerce, Omnichannel Commerce.

Software & Hi-Tech

Software & Hi-Tech

We develop innovative and creative next-generation custom software as per requirements. We partner with ISVs for technology consulting, core engineering and full-scale integration capabilities.

Choose Engagement Model for Hiring Software Tester

Time & Material

Time & Material Model

This model is right for projects in which requirements are continually evolving or not very clear. You will need to provide the project's initial scope; then, we can create a phase planning base. You can change requirements based on the fact that we can update milestones. You will be paying for the amount of work done.

Dedicated Team

Dedicated Team

This model is used for engagement, where you need to extend the team with remote resources. You will need to provide all the necessary skills required for resources. We provide the best matching resources profile based on requirements. We allow clients to take interviews based on requirements or take a two-week trial period to check resource skillsets & expertise. Payment will be based on hourly basis.

Fixed Price Model

Fixed Price Model

This model is good for the projects in which the project's scope is clear and most importantly, fixed. Fixed price engagement doesn't allow you to make changes in scope. You will need to provide the project's initial scope; then, we can create a phase planning base on it. This engagement we recommend only for small projects.

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