Integrate Epic EHR software with healthcare practices and hospitals

Epic Integration consultation

You must be familiar with the integration procedure to integrate with EPIC. We can help you through the integration process if you have a technical staff. We provide consulting services to assist our clients in effectively integrating with Athena.

The integration team evaluates existing systems, processes, and technological infrastructure. This helps them to establish the breadth of integration for healthcare organizations. These organizations are attempting to connect with Epic.

We collaborate with healthcare providers to decide the goals of the integration project. These goals include enhanced interoperability, improved patient care, and streamlined workflow efficiency.

We provide technical support, training courses, instructional resources, and change management programs to help manage integrations and pushback. Also, we assist clients with Testing, go-live, and post-integration support necessary to ensure data integrity, security, and compliance.

Access to Epic sandbox & production environments

We help our clients access their Epic app accounts and provide timely support to fulfil vendor requirements. We communicate the need for integration to Epic, providing system details and describing the expected outcome, objectives and functionalities.

The integration team evaluates the potential for integration. They do this by examining options and approaches supplied by Epic. This includes APIs, existing tools, and other techniques.

We work with Epic to design interfaces, map data, configure systems, and test. We always adhere to HIPAA guidelines and data security and privacy criteria.

We test integrated systems to ensure they work correctly, are accurate, and exchange data. We request production access from Epic and help with authentication and authorization processes. This will enable our clients to gain access to their EHR system for live integration.

EPIC EHR Integration services

We offer end-to-end integration services to our clients. We integrate with Epic in various ways. Our integration team understands Epic workflows well and what they can support.

Below are some ways our team does this as part of the integration service:

Application programing Interface integration: Our team has good knowledge of Epic's APIs. These APIs enable third-party systems and applications to interact with Epic's EHR. This allows for data exchange, integration, and additional functionality. Examples of this functionality include retrieving patient information, submitting orders, and receiving results. The specific APIs available may depend on the version and configuration of the Epic system.

Epic on App Orchard integration: Epic has created the Epic App Orchard, an online marketplace for approved third-party applications that integrate with Epic's EHR. We can help create your own applications to the App Orchard for review and approval, then become available to Epic customers. We know the App Orchard platform. It helps healthcare organizations find, assess, and use extra features that work with Epic EHR.

Interoperability Standards: We have a good understanding of the Interoperability standards needed to integrate with Epic. Epic supports industry-standard protocols and data exchange formats to enable interoperability with other systems. These include HL7 for data messaging, CCDA for clinical document exchange, and FHIR for modern API-based data exchange.

Integration Services and Partnership: Epic offers professional services and partnerships to assist healthcare organizations with integrating their EHR system. Collaboration is needed to plan, develop, and deploy Epic and other systems interfaces. This collaboration can be with Epic's implementation teams, integration experts, or third-party system integrators.

Middleware engine: Epic supports integration using interface engines or middleware tools to facilitate data transformation, routing, and synchronization between Epic and other systems. These tools enable data format translation, protocol conversions, and workflow orchestration to ensure smooth interoperability. We offer EHR integration middleware that is customizable. It is a solution that accommodates any type of EHR integration. It complies with all interoperability standards and security protocols.

Maintenance services for existing integration solutions

Maintenance services for existing integration solutions

Below is some maintenance service we provide:

Our integration team monitors integrated systems regularly to identify potential problems and conduct performance assessments. Also, we update system configurations, database performance, and network infrastructure to optimize performance.

Additionally, we review and update security measures and implement security patches. They maintain up-to-date documentation of the integration setup, configurations, and troubleshooting procedures.

The team conduct regular system health checks and generates reports on system performance, data accuracy, and integration status. They analyze system metrics, logs, and user feedback to identify areas for improvement.