Top 9 Features of Urgent Care EMR / EHR software

The urgent care industry improves healthcare in the US by providing timely care. It’s not enough to provide care; if a condition isn’t treated promptly, it can worsen. To avoid such scenarios, Urgent care has several significant that can help to provide top-notch care in less time. It helps to balance the quality of treatment and time requirements simultaneously.

The urgent care primarily addresses conditions that need attention within specific hours or days. Using urgent care, EMR can help prevent conditions from getting worse. The urgent care industry is a vital healthcare choice in the United States. It is for non-life-threatening problems such as illness, sudden pain, or other health concerns. Urgent care usually acts as a bridge between emergency departments and primary care services.

Must have 9 features of urgent care EMR / EHR software

1. Flexible navigation for the Urgent Care software-

To have an urgent care system in the US, providers need user-friendly EMR software for easy navigation. To manage many patients and their visit documents, the interface of urgent care EMR software must be easy to use.

Staff productivity and patient record management are crucial in urgent care. The software should be adaptable to various screen sizes and devices to ensure efficiency.

In urgent care, every staff member has their roles and responsibilities in the center. As per the role of a staff member, access to each feature in urgent care EMR software should be given. Ensuring staff members only view and interact with relevant data to their roles.

The navigation in urgent care EMR software is easy to use. It can help providers prioritize delivering quality care and minimize errors. This is instead of dealing with complicated software interfaces.

2. ECG Management-

In urgent care, ECG management manages several types of documentation regarding storage and records of cardiac health conditions. Whenever patients reach any type of health care facility and need first vital check, it is nothing but heart rate. Hence, ECG management feature plays a vital role in urgent care.

Urgent care software needs to work with ECG devices and let healthcare providers record ECG data from machines. Urgent care software needs to quickly and securely share ECG data with other providers and specialists through interoperability.

3. Quick Intake and Instant Device Connection-

In urgent care, patients might be in a complex medical situation and need urgent care. For that, the Quick Intake feature can help healthcare professionals collect patient demographics and health information using predefined templates.

Collecting and recording patient data by hand can result in mistakes. However, using instant device connectivity enables error-free data collection from various devices.

To gather the patient’s initial vitals and assess their health status, a quick device connection may be necessary. It helps healthcare providers to take patient vitals without wasting time.

4. Patient tracking-

Patient tracking feature in urgent care EMR/EHR software helps to provide real-time data regarding the patient’s health. When a patient arrives at the front desk for check-in, only patient tracking starts recording time and tracking the patient’s movement in the urgent care center. It is much more important to track patient time in urgent care to manage seamless patient checkout.

The medical track board provides real-time updates and a thorough summary of patient status, needs, and available resources within the urgent care center, making it a vital resource for medical professionals. There are two types of patient track bords-

I) In-person track board- The patient track board provides a feature that helps to track in-patient activities throughout the present day in the clinic. It starts with patient check-in at the front desk staff, where all essential patient information is collected.

II) Virtual patient track board- This module provides a feature that assists providers in tracking patient activity for virtual appointments. It helps to track the time consumed by patients on the platform for receiving care instructions.

5. Customizable templates –

Managing patient health records in EMR is a very crucial part. There are possibilities of multiple data that need to be recorded since we need to maintain data in multiple structured forms.

To overcome this, every EMR software should have predefined forms and templates that can be reused whenever necessary. It includes Intake forms, assessments, encounter templates, and other required forms.

Those forms and templates help providers create quick documentation with structured information, saving time and allowing providers to spend more time with patients.

6. Patient Tracking and E-prescriptions-

The Patient track board provides real-time updates and a thorough summary of patient status, needs, and available resources within the urgent care center, making it a vital resource for medical professionals.

There are two types of patient track bords-

I) In-person track board- The patient track board provides a feature that helps to track in-patient activities throughout the present day in the clinic. It starts with patient check-in at the front desk staff, where all essential patient information is collected.

II) Virtual patient track board- This module provides a feature that assists providers in tracking patient activity for virtual appointments. It helps to track the time consumed by patients on the platform for receiving care instructions.

E-prescription helps to make processes more seamless in terms of prescribing medications to the patient without any paperwork. An e-prescription can be sent to the pharmacy as a medicine order and deliver the medications within less period based on the patient’s condition.

7. Integration with Imaging and diagnostic equipment-

Integration with imaging and diagnostic equipment features is essential in urgent care software. Healthcare providers can use imaging equipment to easily capture, store, and retrieve diagnostic data.

Urgent care EMR should be able to connect with any inpatient diagnostic devices such as imaging devices, Electrocardiograms, X-ray machines, CT scanners, MRI machines, or any other device.EMR should be able to fetch all information from connected devices and populate it on the provider’s screen. Supports uni-directional and bi-directional lab interfaces for labs.

Based on the data collected, EMR can assist providers in assessing the correct diagnosis based on information transmitted and making informed decisions if required.

8. Effective reporting and analytics-

Urgent care software collects vast patient data like medical history, clinical notes, treatment plans, etc. This data is essential to collect in a structured and standardized manner.

Effective reporting and analytics feature helps to represent this data in a structured manner. That would be helpful for provider staff to analyze the data without any impediments.

This feature provides visual representation options like charts, graphs, and dashboards. It will be helpful to explain various details effectively.

Data visualization makes it easy for providers to analyze complex data simply and easily. Users can use reporting and analytics to create reports on patient summaries, clinical outcomes, billing, and compliance, using lots of data.

9. Streamlined Revenue Management

Streamlined revenue management is an essential feature in urgent care software. After a patient encounter, the next important part of the patient visit is patient billing. The revenue management feature helps providers with billing, claim submission, reimbursement tracking, and other revenue processes.

Managing patient billing and claims is a very crucial part of the EHR software. Every EHR should have streamlined billing and claim management capabilities.EMR should support or create a superbill for patients, collecting copay if required.

If a patient has valid insurance, then claim processing can be done from EHR; it can be done electronically or on paper. In addition, we should be able to track claims and manage the denials in case of rejections.

Frequently Asked Questions