Speciality:

Custom Interoperability SaaS Platform

Location:

Cloud-Based Multi-Tenant Architecture

Impact:

85% Faster Data Exchange & 100% Clinical Data Integrity

Services:

Healthcare Interoperability & Integration

Business Challenges

  • Fragmented clinical data silos preventing comprehensive patient information flow between proprietary EMR system and major EHR platforms, creating dangerous gaps in care continuity.
  • Limited interoperability capabilities restricting bi-directional data exchange despite critical need for real-time clinical information synchronization across healthcare networks.
  • Complex integration requirements demanding enterprise-scale solution maintaining customization flexibility for specific clinical workflows.
  • Inconsistent data formats between EMR and Epic/Cerner systems creating transformation challenges for clinical documents, lab results, and patient demographics.
  • Compliance and security concerns requiring HIPAA-compliant data exchange while maintaining audit trails for all clinical information transfers.
  • Scalability limitations of point-to-point integrations unable to support growing data volumes and expanding healthcare network partnerships.

Solutions

  • Custom interoperability SaaS platform architected as enterprise-grade integration bridge supporting comprehensive bi-directional clinical data exchange.
  • Advanced FHIR-based data normalization engine transforming proprietary EMR formats to Epic and Cerner compatible structures.
  • Real-time synchronization protocols enabling instantaneous clinical data updates across all connected healthcare systems.
  • Comprehensive data type support handling patient demographics, clinical notes, medications, lab results, imaging reports, and care plans.
  • Intelligent routing and orchestration automatically directing clinical data to appropriate destination systems based on workflow rules.
  • Enterprise monitoring and analytics providing complete visibility into data exchange performance and clinical information flow.

Values

  • Achieves 85% reduction in data exchange time through optimized integration protocols surpassing traditional interface engines.
  • Ensures 100% clinical data integrity with advanced validation and error handling preventing information loss during transfers.
  • Reduces integration costs by 60% compared to maintaining multiple point-to-point interfaces with Epic and Cerner.
  • Accelerates implementation timelines by 70% through pre-built connectors and standardized integration templates.
  • Improves care coordination effectiveness with real-time access to complete patient information across all systems.
  • Scales effortlessly supporting unlimited data volumes and additional EHR connections without performance degradation.

Solution Implementation

Our client required a sophisticated interoperability solution providing customized bi-directional clinical data exchange between their proprietary EMR system and Epic/Cerner EHRs. The organization needed comprehensive data synchronization across multiple clinical domains to ensure seamless care coordination and operational efficiency. Understanding the complexity of healthcare data exchange and the critical nature of clinical information integrity, we developed a custom interoperability SaaS platform that serves as an intelligent integration bridge, orchestrating complex data flows while maintaining healthcare compliance standards.

Custom Integration Bridge Architecture:

We engineered a cloud-native interoperability platform functioning as a sophisticated integration bridge between the client's EMR system and Epic/Cerner infrastructures. This custom SaaS solution provides capabilities while offering enhanced customization options tailored to specific clinical workflow requirements. The platform architecture ensures reliable, scalable, and secure bi-directional data exchange across all connected systems.

  • Microservices-based architecture enabling independent scaling of integration components based on data volume demands.
  • Multi-tenant SaaS infrastructure supporting secure data isolation while maintaining operational efficiency across client environments.
  • API-first design philosophy providing RESTful and FHIR-compliant endpoints for seamless EMR connectivity.
  • Event-driven message processing ensuring real-time data synchronization with millisecond latency performance.

Comprehensive Data Push Capabilities:

Our integration bridge implements extensive data push functionality, transmitting critical clinical information from the proprietary EMR system to Epic and Cerner EHRs. This ensures that all patient care activities initiated in the EMR are immediately reflected in destination EHR systems, maintaining comprehensive medical records across the healthcare continuum.

Patient Demographics & Registration:

  • Patient identification information including MRN, demographics, and insurance details
  • Contact information, emergency contacts, and preferred communication methods
  • Consent forms and advance directives documentation

Clinical Documentation:

  • Progress notes, consultation reports, and discharge summaries
  • Procedure notes and operative reports with CPT coding
  • Clinical assessments and nursing documentation
  • Referral letters and care transition documents

Orders & Results:

  • Laboratory orders with specimen collection details
  • Radiology and imaging orders with clinical indications
  • Medication orders including dosing, route, and frequency
  • Procedure and surgery scheduling requests

Medication Management:

  • Prescription orders sent directly to Epic/Cerner e-prescribing modules
  • Medication administration records (MAR) updates
  • Allergy and adverse reaction documentation
  • Medication reconciliation data during care transitions

Advanced Data Pull Integration:

The platform enables comprehensive data retrieval from Epic and Cerner systems, ensuring the EMR maintains current patient information from across the healthcare network. This pull functionality provides clinicians with complete patient context regardless of where care was previously delivered.

Historical Medical Records:

  • Complete patient medical history including past encounters
  • Previous hospitalizations, emergency visits, and outpatient consultations
  • Historical vital signs and clinical measurements
  • Prior surgical procedures and medical interventions

Diagnostic Results:

  • Laboratory results with reference ranges and critical values
  • Radiology reports and imaging study interpretations
  • Pathology results including biopsy and cytology reports
  • Cardiology results (ECG, echo, stress tests)

Medication History:

  • Current medication lists from Epic/Cerner medication modules
  • Prescription fill history and medication adherence data
  • Drug-drug interaction alerts and contraindications
  • Immunization records and vaccine history

Care Team Information:

  • Primary care provider assignments and specialist consultations
  • Care team member roles and contact information
  • Care plan contributions from multidisciplinary teams
  • Provider notes and recommendations

Real-Time Synchronization Protocols:

Our solution implements sophisticated synchronization mechanisms ensuring that clinical data remains consistent across all connected systems. The platform monitors data changes in real-time, triggering immediate updates to maintain synchronized patient records without manual intervention.

  • Change data capture (CDC) technology detecting modifications in source systems within milliseconds.
  • Conflict resolution algorithms managing concurrent updates from multiple systems using timestamp-based prioritization.
  • Guaranteed message delivery with automatic retry logic and dead letter queue management.
  • Transactional integrity preservation ensuring atomic updates across distributed healthcare systems.

FHIR-Based Data Normalization Engine:

The integration bridge incorporates an advanced normalization engine that transforms proprietary EMR data formats into FHIR-compliant resources compatible with Epic and Cerner requirements. This ensures seamless data exchange regardless of source system variations.

  • Dynamic FHIR resource mapping supporting Patient, Encounter, Observation, Medication, and Procedure resources.
  • Terminology services integration translating between SNOMED-CT, LOINC, ICD-10, and proprietary coding systems.
  • Custom extension handling preserving EMR-specific data elements through FHIR extension mechanisms.
  • Validation and conformance checking ensuring all exchanged data meets Epic/Cerner FHIR profile requirements.

Intelligent Workflow Orchestration:

Our platform includes sophisticated orchestration capabilities that intelligently route clinical data based on configurable business rules and clinical workflows. This ensures that information reaches the right systems at the right time, supporting complex healthcare operations.

  • Rule-based routing engine directing data flows based on patient attributes, provider preferences, and clinical contexts.
  • Workflow state management tracking multi-step clinical processes across system boundaries.
  • Priority-based processing ensuring critical clinical data receives expedited handling.
  • Batch and real-time processing modes optimizing performance based on data characteristics and urgency.

Security and Compliance Framework:

The integration bridge implements comprehensive security measures exceeding HIPAA requirements while maintaining detailed audit trails for all clinical data exchanges. This ensures complete regulatory compliance and data protection throughout the integration ecosystem.

  • End-to-end encryption using TLS 1.3 for data in transit and AES-256 for data at rest.
  • OAuth 2.0 and SMART on FHIR authentication supporting secure system-to-system authorization.
  • Comprehensive audit logging capturing all data access, modifications, and transfers with user attribution.
  • Role-based access control (RBAC) ensuring appropriate data visibility based on user permissions.

Monitoring and Analytics Dashboard:

Our solution provides extensive monitoring capabilities giving complete visibility into integration performance, data quality metrics, and clinical information flow patterns. This enables proactive issue resolution and continuous optimization of data exchange processes.

  • Real-time integration monitoring displaying message volumes, processing times, and error rates.
  • Data quality analytics identifying incomplete records, missing fields, and validation failures.
  • Performance metrics tracking measuring latency, throughput, and system availability.
  • Clinical utilization insights analyzing data exchange patterns to optimize workflow efficiency.
flow diagram

Business Value

Improving UX

Helped being on the same page with the patients. We improved User experience and made the accuracy of the results higher.

Developing All Flow

Helped in having a competitive advantage. We chose a proper tech stack, developed all flow from A to Z and implemented in real life.

Optimization

Increasing operational speed by 2 times. Now all data in one place. Increasing operational speed by 2 times. Now all data in one place.

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