+1 (405) 638-3126 Introduction
The healthcare industry has seen a shift towards innovation and technological advancements. EHR integration is essential for healthcare providers to deliver high-quality, patient-centred care. Athenahealth is a top provider in this sector. Their dedication to innovation boosts efficiency and patient care and simplifies workflows. This powerful solution can revolutionize healthcare practice and drive an organization towards a future of connected patient-centred care.
Services
We provide end-to-end integration services with athenahealth EHR. This helps to simplify healthcare practice workflows, telehealth and telemedicine services, labs and radiology services. Let's look in detail:
Athenahealth Integration consultation
To integrate with Athenahealth, you must know the integration process. We are here to guide you through the integration process if you have a technical team. We provide below consulting services to help our clients to integrate with Athena seamlessly.
We understand the client's specific needs, goals and challenges of healthcare providers seeking to integrate with Athena. We thoroughly assess existing systems, workflows, and technical infrastructure to determine the scope of integration. This assessment is for integration.
We collaborate with healthcare providers to establish the intent of the integration project. We also identify the desired outcome, such as improved workflow efficiency, enhanced patient care, or increased interoperability.
Our team of Integration checks the options for integration. They consider the system's compatibility, scalability, security, and regulatory compliance. This is based on the scope and desired outcome.
We offer a distinct integration strategy. This ensures successful collaboration and communication among vendors. Furthermore, we promote dialogues between vendors and medical professionals about technical requirements.
We offer technical assistance to configure and set up integrations. We also create educational materials and training programs. Additionally, we promote change management initiatives to address any opposition.
Testing, Go-Live, and Post-Integration Support are necessary to ensure data integrity, security, and compliance. Documentation and Evaluation are also needed to document the integration process.
Access to AthenaHealth sandbox & production environments
We help our clients access their athenahealth accounts. We provide timely support to fulfil vendor requirements. We collaborate with Athena on behalf of our clients. Here are our activities:
Collaborate with Athena and Specify integration requirements.
We clearly communicate the need for integration to Athena, providing system details and describing the expected outcome, objectives and functionalities. We also explain the data exchange needs.
Start communicating with Athena’s team and Understand Integration Options
The integration team examines integration options and approaches supplied by Athenahealth. They evaluate the potential of integrating using APIs, existing tools, and other techniques.
Review Documentation and Requirements
Athenahealth provides documentation, instructions, and technical requirements, which must be reviewed and verified to ensure compliance.
Co-ordination with the integration team
Work with Athenahealth to design interfaces, map data, configure systems, and test. Adhere to HIPAA guidelines and data security and privacy criteria at all times.
Testing and Validation
We test integrated systems to ensure they work correctly, are accurate, and exchange data. We also work with Athenahealth's integration team to solve problems and check that data is synced.
Obtain Sandbox and Production environment Access
We request production access from Athenahealth. We help with authentication and authorization processes. This will enable our clients to gain access to their EHR system for live integration.
EHR Integration services
We offer end-to-end integration services to our clients. We integrate with Athena in various ways. Our integration team understands Athena workflows well and what they can support.
Below are some deliverables our team does as part of the integration service.
API Development and Integration
The design and development of APIs enable data exchange and interoperability between EHR and external systems. We can also integrate third-party applications with the EHR system, such as laboratory information systems, radiology systems, and telemedicine platforms.
Data Mapping and Conversion
Analyze data structures and formats. Map and convert data. Ensure accurate mapping of patient demographics, clinical data, medication information, and other relevant data elements.
HL7 Integration
HL7 standards are implemented to allow the exchange of structured healthcare data between EHR and other systems. HL7 messaging protocols are also integrated for real-time or batch data transmission.
Interface Development
Create secure and reliable connections between EHR systems and other systems. Use web services, RESTful APIs, or message queues to enable two-way data exchange.
Interoperability and Standard Compliance
Our team know interoperability standards like HL7, FHIRand DICOM. This helps ensure interoperability compliance, seamless data exchange, and compatibility with other healthcare systems.
Compliance and Security
We must implement robust security measures, encryption, access controls, and audit trails to protect patient data. This is necessary to integrate and comply with data privacy regulations such as HIPAA.
Training and Support
IT staff, administrators, and end-users receive training and support to use and maintain EHR integration processes. This ensures data integrity.
Maintenance services for existing integration solutions
Our EHR integration support and maintenance team deeply understands healthcare interoperability standards and security measures. We provide maintenance services for our clients.
Below is some maintenance service we provide:
System Monitoring and Performance Optimization
Our team monitors integrated systems regularly to identify potential problems and conducts periodic performance assessments to identify the space for upgrades. We update system configurations, database performance and network infrastructure to optimize performance.
Security Management and data management
We regularly review and update security measures and implement security patches, access controls and encryption protocols. We monitor and manage data consistency and quality. We also conduct periodic data audits, cleaning, and archiving data.
User Training and Support
We provide ongoing training to end-users on using the integrated system. We also answer user queries and provide advice on best practices. We also resolve user-related issues.
Documentation and Knowledge Management
Maintaining up-to-date documentation of the integration setup, configurations, and troubleshooting procedures. Creating knowledge bases or FAQs to assist users and IT teams.
System Health Checks and Reporting
Conducting regular system health checks and generating reports on system performance, data accuracy, and integration status. Analyzing system metrics, logs, and user feedback to identify areas for improvement.
Ongoing Collaboration and Support from Athena
We should keep the lines of communication open with the Athenahealth integration team to ensure ongoing success. We should ask for help and check in frequently to ensure the integration's success.
Solutions
1. Custome Integration solution
We help healthcare organizations to improve their EHR ecosystem by leveraging custom integration solutions. These solutions provide seamless data exchange, improved workflows, and enhanced efficiency.
We have a team of experts in integration and health domains which can help you integrate your system with Athena Health. They will gather requirements and determine desired functionality, data exchange needs, workflow optimizations, and customization requirements.
Our team of integration experts designs the integration architecture. They evaluate different integration approaches based on scalability, security, performance, and future expansion capabilities. These include API-based integration, data synchronization, messaging protocols, or middleware solutions.
We build interfaces to enable communication between Athenahealth's EHR platform and your systems. Secure authentication and authorization mechanisms are used to protect patient data.
Our integration test team guarantees proper functioning, data accuracy, and performance of the custom integration solution. We deploy it in a controlled environment and plan for a seamless transition and go-live process.
2. Custom EHR Integration Bridge
We have a mature framework or middleware that interacts seamlessly with Athena EHRs. The middleware retrieves data from Athena. It then converts the data into a unified API. This API makes data exchange easier by taking a single data schema and transforming it into the appropriate EHR format.
Standardized APIs make communication with the health easier, reducing the need for integration.
Additionally, we have a universal data converter that can convert different data formats. This is a part of middleware. The mentioned data formats will be supported. FHIR, CCDA, HL7v2, Txt, CSV, EDI.
We can implement the system with the features mentioned, e.g., Scheduled pulls, status monitoring, backfills, failover, and audit log.
Our systems will be implemented using microservices architecture, containerized and communicating via REST Interface. Database separation will be based on load per service, with high-load services having a dedicated database for smoother operation.
We provide an end-to-end secure integration solution with HTTPS (SSL). Data at rest will be encrypted, and database access will only be provided to authorised users. A role-Based Access Control System will be enabled to limit access to data. Keys & Tokens will be stored in encrypted vaults, and an audit log will be maintained for each access or operation.
3. Mirth Connect helps organizations accelerate their interoperability journey
We have a team of experts. They can rapidly build a mirth channel. This channel can transpose HL7, XML, CCD, DICOM, EDI, NCPDP, and other messaging standards.
Our team has extensive experience in Mirth. We specialize in creating bi-directional interfaces with HIS, Telehealth networks, PMS, EHR, Lab Information Management and RIM Systems.
Types of Integration with Athenahealth
1. HL7 Interface
Athenahealth supports HL7 standards for data exchange in healthcare, which use standardized messaging formats such as HL7 v2.x and HL7 FHIR. Our team is familiar with the standard, version and message type for the interoperability of healthcare systems.
We choose an interface strategy for Athenahealth's HL7 integration. This strategy may include HL7 message-based web service integration or TCP/IP connectivity. We also understand the data element and message structure.
We configure the healthcare platform to receive HL7 messages from Athenahealth. We also implement HL7 message parsing and routing. This allows us to extract relevant data and trigger appropriate actions. Establish synchronization mechanisms to ensure data consistency.
2. Smart on FHIR integration
Our team knows the FHIR interoperability standard and can quickly do Smart on FHIR integration. We understand the SMART App Launch Framework, which facilitates the launch of third-party SMART apps within EHR systems like Athenahealth.
Our team can create a Smart FHIR application. We can use any technology and framework you choose. We will implement all necessary functions, such as Pulling patient data, Clinical decision support and Pushing the data to Athena.
The SMART app can be developed in a framework that authenticates and authorizes it with Athenahealth. We obtained API credentials to establish a trusted connection between the FHIR application and athenahealth.
We utilize FHIR resources and APIs Athenahealth provides to retrieve or update patient data. We use FHIR's RESTful APIs, such as the Patient, Observation, or Medication APIs, to access and manipulate data within Athenahealth.
3. Application Programming Interfaces (APIs) integration
We can integrate your healthcare platform with athenahealth using Application Programming Interfaces (APIs). Our team has an excellent understanding of Athena Health APIs.We know the Athenaone and FHIR API resources offered by Athena.
Our team collaborate with the athenahealth team to get access to API calls. We use credentials to authenticate and authorize the healthcare platform's API calls to Athenahealth. These credentials include a client ID, client secret, and access tokens.
We are familiar with the API documentation for Athenahealth, which includes information about the endpoints, data types, and authentication options. We support RESTful APIs, FHIR (Fast Healthcare Interoperability Resources), and Athenaone resources as examples of API standards.
We define API endpoints for data retrieval and submission with Athenahealth. We also define data models and map between the healthcare platform's data structure and the API. This integration allows for efficient data exchange.
Our team acquires data from Athena. We either extract Athenaone or FHIR resources depending on the client's requirements. We then convert them into a unified API. This API can be integrated with any healthcare platform the client chooses.
How to start integrating with Athenahealth
To start integrating a healthcare platform with Athenahealth, we must follow the below steps.
1. Define Integration requirements and explore integration options
Determine the healthcare platform's unique integration requirements and objectives. Investigate Athenahealth's integration possibilities. They may provide APIs, integration platforms, or partner programs to allow integration with their EHR system. Contact Athenahealth's developer site or their integration support team to acquire the required information.
2. Log in to the Athena developer portal, create an App,
Visit the Athena Developer Portal signup page and enter the necessary data. After registering, you will receive an email with login credentials. Navigate to the application management section and fill in the necessary details and select an authentication type. Save the app details and take note of the credentials.
3. Access and Solution Approval
You must review Athena workflows and API documentation. Register for a Developer Console account. Create a Preview application. Test API calls in the Sandbox environment. The following phases are part of the overall process shared by Athena for API access and solution approval.
Contracting: AthenaHealth can help existing customers and those interested in becoming athenaOne customers or Marketplace Partners. Find out what the contracting requirements are and Reach out to AthenaHealth. AthenaHealth will send a contract for your review and signature.
Being Partners: The athenaOne Marketplace Partner Program is a great way to leverage insights from the athenaOne network without being a customer. Fill out the form, and Athena will contact you to discuss becoming a partner.
Prospective Customers: You can become Athenaones customers by contacting a sales representative and fulfilling the required information to access athenaone APIs.
Existing Customers: If you are an athenaOne customer with API integrations, contact your Customer Success Manager. They can provide further information.
4. Design Solution
Submit your API Technical Specification form. Receive assistance from an Athenahealth API consultant. They will help you optimize API calls. You will also gain access to a dedicated Preview environment.
5. Build & Test
Develop and test solutions in the Preview environment. Request API Solution Consulting if needed. Ensure compliance with best practices and testing recommendations.
6. Validate Solution
Provid, fill in the details, union in the Preview environment, add, fill in the details, and receive validation from AthenaHealth. Finalize the API Technical Specification Form.
7. Go Live
If applicable, update your app with the Production keyset, deploy it to the Production environment, and coordinate with AthenaHealth or clients.
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Industries our Quality Assurance Team Expert in
We work in a selective domain and we are experts in it. We have solid expertise in Software Regulation Standards Like HIPAA, PCI/DSS, GDPR, OWASP, ISO:9001.
Healthcare
Development of HIPAA Compliant EHR, EMR, Telehealth platform & Practice Management System (PMS). Have Experience in FHIR, HL7, SMART on FHIR, CCDA and Integration expertise in third-party EHR solutions.
Retail & E-Commerce
End to End tailored ERP System for Retail & e-Commerce, Supply chain & Inventory Management System. We developed POS Application, PLM, EDI, Shop Floor Control, B2B e-Commerce, Omnichannel Commerce.
Software & Hi-Tech
We develop innovative and creative next-generation custom software as per requirements. We partner with ISVs for technology consulting, core engineering and full-scale integration capabilities.
Choose Engagement Model for Hiring Software Tester
Time & Material Model
This model is right for projects in which requirements are continually evolving or not very clear. You will need to provide the project's initial scope; then, we can create a phase planning base. You can change requirements based on the fact that we can update milestones. You will be paying for the amount of work done.
Dedicated Team
This model is used for engagement, where you need to extend the team with remote resources. You will need to provide all the necessary skills required for resources. We provide the best matching resources profile based on requirements. We allow clients to take interviews based on requirements or take a two-week trial period to check resource skillsets & expertise. Payment will be based on hourly basis.
Fixed Price Model
This model is good for the projects in which the project's scope is clear and most importantly, fixed. Fixed price engagement doesn't allow you to make changes in scope. You will need to provide the project's initial scope; then, we can create a phase planning base on it. This engagement we recommend only for small projects.