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Real-Time Tracking with EVV & Caregiver App: Powering Efficiency in Home
Healthcare 
Home Care
Speciality:
Home Care
Location:
Arizona
Impact:
20% Improvement in Caregiver Adherence
Services:
Caregiver/ Provider Mobile App + EVV
Business Challenges
- Limited Visibility into Caregiver Activity
- Manual Task Assignment and Communication
- Inaccurate Timesheets and Billing Errors
- Inefficient Workflow and Communication Gaps
- Manual EVV Compliance Processes
Solution
- Live Tracking for Enhanced Visibility
- Integrated Task Assignment and Communication
- Automated Timesheets and Accurate Billing
- Streamlined Task Management with Mobile App
- Seamless EVV Integration for Compliance
Results
- 30% improvement in caregiver adherence to patient visit schedules
- 10% decrease in missed or late visits
- Reduction in communication delays and a 10% increase in task completion efficiency.
- 15% decrease in billing errors
- 45% increase in overall operational efficiency.
Solution Implementation
Our home care client needed a nurse/caregiver mobile app integrated with their system and EVV tool to automate task assignments, track caregiver activities, and generate accurate timesheets. We developed the app, integrated it with their system, and added live tracking and automated timesheet modules to enhance their operations.
Enhancements to Existing System:
- Live Tracking Module: Implementation of a live tracking feature within the system, allowing administrators to monitor caregiver activity in real-time, including location, visit durations, and potential overtime alerts.
- Automated Timesheet Generation: Integration with the mobile app enables automatic timesheet generation based on logged caregiver activity, eliminating manual data entry and reducing billing errors.
- Task Assignment Integration:The system is enhanced to allow direct task assignment to caregivers through the mobile app, streamlining communication and task management.
Caregiver Mobile App Development with Integrated EVV:
1. Task Management:
Caregivers receive instant notifications and access to detailed task information directly through the app, including:
- Patient name and location
- Scheduled appointment times
- Required services and care plan details
- Special instructions or notes
2. Time Tracking and Logging:
- Automated Clock In/Out: Caregivers can easily clock in and out of their shifts directly through the app, automatically logging start and end times.
- Visit Duration Tracking: The app automatically tracks the duration of each patient visit, ensuring accurate timesheet generation for billing purposes.
- Location Tracking (Optional): Integrate an optional feature that allows for location tracking during visits (with user consent) to verify caregiver presence at patient locations.
3. Patient Information Access:
Caregivers can access secure and detailed patient profiles containing essential information.
- Secure Patient Profiles
- Medical history and diagnoses
- Current medications
- Allergies
- Emergency contact details
- Care plan instructions
4. Communication and Collaboration:
- Secure Messaging: The app facilitates secure communication between caregivers and administrators for real-time updates, clarification on tasks, or reporting any concerns.
5. EVV Integration:
- Seamless EVV Functionality: The app integrates seamlessly with the EVV tool, enabling caregivers to easily initiate and complete electronic visit verification during each patient visit, ensuring compliance with mandated regulations.
This innovative mobile app empowers home care providers with real-time task updates, eliminating communication delays and streamlining care delivery. Caregivers can access detailed patient information and log their activity directly within the app, ensuring accurate timesheet generation for efficient billing. Administrators gain valuable insights through live tracking functionality, fostering accountability and optimized scheduling. This integrated solution with seamless EVV integration simplifies compliance and empowers the home care organization to deliver exceptional care while maximizing operational efficiency.
Business Value
Improving UX
Helped being on the same page with the patients. We improved User experience and made the accuracy of the results higher.
Developing All Flow
Helped in having a competitive advantage. We chose a proper tech stack, developed all flow from A to Z and implemented in real life.
Optimization
Increasing operational speed by 2 times. Now all data in one place. Increasing operational speed by 2 times. Now all data in one place.
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