Business Challenges
- Need for Regular Monitoring of Chronic Disease Patients
- Inconsistent Patient Attendance at Scheduled Appointments
- Poor medication adherence
- Difficulty in Encouraging Family Engagement in Patient Care
- Challenges in Implementing System Updates for Enhanced Patient Management
Solution
- Real-Time Health Tracking
- Cohesive Functionality through RPM and Telehealth Integration
- Medication Reminders and Tracking
- Robust family communication and collaboration feature
- Staff Training and Support
Results
- Achieved a 40% increase in real-time health tracking adherence among patients.
- Reducing no-show rates and enhancing overall patient satisfaction, Increased virtual appointment attendance by 50%.
- Improved medication adherence by 35% through automated reminders and tracking.
- Achieved a 90% satisfaction rate among staff with the new system due to effective training and support.
Solution Implementation
We provided a comprehensive solution for our client by integrating remote patient monitoring and telehealth services. Also,by providing real-time health tracking, medication reminders, and robust family communication features. These enhancements facilitated continuous patient monitoring, improved appointment adherence, and increased family engagement in patient care.
1. Real-Time Health Tracking
We developed a solution that allows patients to use wearable medical devices to measure their vitals and share the data with their providers in real-time. This continuous monitoring enabled healthcare providers to keep track of their patients' health conditions and take appropriate actions based on the readings. This feature was particularly beneficial for elderly patients in assisted living facilities or those who cannot travel for in-person visits.
2. Cohesive Functionality through RPM and Telehealth Integration
We introduced telehealth services that allow patients to attend appointments virtually, reducing the need for physical presence and improving adherence to scheduled consultations. This solution offers flexibility and convenience, making it easier for patients to keep up with their healthcare appointments.
3. Medication Reminders and Tracking
To address poor medication adherence, we implemented a comprehensive solution integrating medication reminders and tracking. This included automated alerts for medication schedules, refill reminders, and real-time adherence monitoring. Patients and their families received notifications via SMS and email, ensuring timely medication intake.
4. Robust family communication and collaboration feature
To encourage family engagement in patient care, we integrated a robust family communication and collaboration feature within the patient portal. This included shared access for family members to the patient's health records, real-time updates on treatment progress, and secure messaging with healthcare providers. We also implemented educational resources and interactive tools for family members to stay informed.
5. Staff Training and Support
We have delivered a seamless and scalable solution. Our team developed a robust integration framework that allowed for smooth updates without disrupting existing workflows. We ensured comprehensive testing and validation to guarantee system stability and reliability. Additionally, we provided detailed training and support to the client’s staff, facilitating a smooth transition to the updated system.
Business Value
Improving UX
Helped being on the same page with the patients. We improved User experience and made the accuracy of the results higher.
Developing All Flow
Helped in having a competitive advantage. We chose a proper tech stack, developed all flow from A to Z and implemented in real life.
Optimization
Increasing operational speed by 2 times. Now all data in one place. Increasing operational speed by 2 times. Now all data in one place.
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