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Optimizing Hospital Efficiency: The Impact of an Integrated HMS on Inpatient and Outpatient Services
Healthcare 
Hospital management
Speciality:
Hospital Management
Location:
Arizona
Impact:
45% Reduction in Wait Times
Services:
Hospital Management System
Business Challenges
- Fragmented patient records across multiple systems
- Repetitive Data Entry & Errors
- Limited Visibility & Communication Issues
- Scheduling Conflicts & Resource Management Issues
- Billing Inefficiencies & Delays
Solution
- Centralized system for both inpatient and outpatient services
- Real-time resource tracking and scheduling tools offer improved visibility and reduce conflicts.
- Automated Workflows & Reporting
- Integrated Billing & Claim Management
Results
- Optimised Resource Allocation (45% Reduction in Wait Times)
- Improved Care Efficiency (20% Faster Patient Intake & Discharge)
- Enhanced Decision Making & Quality (10% Improvement in Patient Outcomes)
- Streamlined Revenue Cycle Management (20% Reduction in Claim Denials)
Solution Implementation
We implemented a comprehensive Hospital Management System (HMS) designed to streamline workflows for both inpatient and outpatient services. This integrated system offered the following features:
1. Inpatient Module
Real-Time Resource Management:
- A hierarchical database tracks equipment, beds, and departments for optimal allocation.
- Electronic bed management assigns rooms and monitors occupancy.
Efficient Inpatient Admission:
- Electronic forms and national ID integration expedite patient intake.
- A centralized EHR with standardized assessments and collaborative care plans streamlines admission.
Mobile-Enabled Progress Tracking:
- Capture clinical observations, vitals, and progress notes at the point of care with a mobile-friendly EHR module.
- Barcoding ensures accurate medication administration, and electronic tracking monitors patient intake details.
Data-Driven Care & Risk Management:
- Pre-defined treatment plan templates and a risk scoring system support clinical decision-making.
- Integrated outcome measurement tools within the EHR facilitate data-driven quality improvement.
Mobile-Enabled Progress Tracking:
- Automated discharge summaries with post-discharge instructions are generated.
- Electronic documentation of follow-up details and medications is facilitated.
- Data warehousing and reporting functionalities enable analysis of patient outcomes, length of stay, and resource utilisation.
2. Outpatient Module
Seamless Onboarding & Convenient Access:
- User-friendly online registration with pre-populated fields reduces data entry.
- Patient portal integration allows self-service updates and appointment scheduling.
Centralized EHR & Secure Access:
- Cloud-based EHR provides a holistic view of patient history across encounters.
- Role-based access control ensures data privacy and security.
Flexible Scheduling & Telemedicine Options:
- Calendar integration minimizes scheduling conflicts and improves visibility.
- Real-time availability checks allow patients to book convenient slots.
- Appointment types facilitate purpose-based scheduling.
- Group session booking with video conferencing enables virtual group therapy.
- Provider availability management prevents double bookings and optimizes resource allocation.
Efficient Outpatient Encounter:
- Customizable electronic intake forms streamline pre-visit information collection.
- Dedicated section within the EHR for detailed encounter notes with speech recognition integration.
- In-person encounter support for recording vitals, physical exams, and medication administration.
- Barcode scanner integration minimizes medication errors and ensures patient safety.
3. Billing Module
We have offered a billing Module that simplifies financial operations. Healthcare providers can generate electronic superbills and collect cash payments directly. The system manages fee schedules, verifies insurance eligibility, and supports both manual and automated claim submissions through a clearinghouse integration, ensuring efficient revenue cycle management.
- Superbill & Cash Pay
- Fee Schedule Management
- Authorization & Eligibility Verification
- Claim Management
Business Value
Improving UX
Helped being on the same page with the patients. We improved User experience and made the accuracy of the results higher.
Developing All Flow
Helped in having a competitive advantage. We chose a proper tech stack, developed all flow from A to Z and implemented in real life.
Optimization
Increasing operational speed by 2 times. Now all data in one place. Increasing operational speed by 2 times. Now all data in one place.
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