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25% Cost Reduction Achieved with a Unified Inventory and Dispensing Platform
Healthcare 
Inventory and Dispensing Platform
Speciality:
Inventory and Dispensing Platformg
Location:
Texas
Impact:
25% Cost Reduction Achieved with a Unified Inventory and Dispensing Platform
Services:
Custom Healthcare Software Development
Business Challenges
- Data Discrepancies Across Multiple Systems
- Inability to Synchronize Inventory with Dispensing Operations
- Switching between Disparate Systems Slowed Down Daily Operations
- High Subscription Costs
- Lack of Centralized Access Management
Solution
- Real-Time Inventory Monitoring and Alerts
- Streamlined Medication Dispensing Workflow
- Automated Stock Reordering System
- Efficient Scheduling and Patient Intake Management
- Integrated In-Person and Telehealth Visit Support
- Voice-to-Text and Note Templates for Streamlined Documentation
- Seamless Claim Submission and Billing Integration
Results
- Inventory-related errors were reduced by 90%, ensuring accurate stock levels and better medication availability.
- Voice-to-text technology and note templates cut down patient visit documentation time by 30%.
- 40% improvement in data accuracy, eliminating discrepancies between systems and ensuring timely delivery to patients.
- Reduced medication errors by 25%, ensuring safer and more efficient dispensing.
- On-time delivery to patients
Solution Implementation
A mid-sized healthcare provider specializing in diverse medical services faced inefficiencies due to reliance on multiple SaaS systems for EMR, inventory, and dispensing management. These systems caused data discrepancies, high subscription costs, and operational challenges. To address these issues, the client sought a unified, web-based healthcare platform. The solution would integrate a custom EMR system with an inventory and dispensing management module for their in-house pharmacy, along with role-based access controls for secure staff management.
Inventory and Dispensing Management
1. Real-Time Inventory Management:
The system enables precise real-time tracking of inventory levels, offering detailed insights into stock availability, lot numbers, and expiration dates. With automated alerts for low stock and upcoming expirations, it ensures timely restocking and reduces wastage. These features significantly enhance operational efficiency and help avoid supply chain disruptions.
- Tracks inventory levels in real-time
- Alerts for low stock and impending expiration
2. Dispensing Workflow Automation:
The system automates the medication dispensing process, optimizing workflows for staff and ensuring faster service delivery. Its integration with the EMR system allows seamless prescription verification, reducing errors and ensuring adherence to medication safety protocols. This automation supports both accuracy and compliance, enhancing patient safety and satisfaction.
- A streamlined process for dispensing medications to patients.
- Integrated prescription verification with the EMR system.
3. Comprehensive Reporting and Auditing:
The system generates real-time reports detailing stock usage, dispensed medications, and any discrepancies, enabling efficient inventory oversight. Detailed audit trails support regulatory compliance by ensuring transparency and accountability in all transactions. This facilitates proactive inventory management and compliance with regulatory standards.
- Real-time reports for stock usage, dispensed items, and discrepancies.
- Detailed audit trails for regulatory compliance.
4. Role-Based Access Control:
To protect sensitive information, the system employs role-based access control by assigning specific permissions to inventory staff, pharmacists, and providers. This limits visibility to relevant data, enhancing security and ensuring compliance. Permissions are aligned with user responsibilities, supporting efficient and secure workflows.
- Controlled access for inventory staff, pharmacists, and providers.
- Enhanced security by limiting sensitive data visibility.
5. Automated Reordering:
The system streamlines inventory replenishment by automatically generating purchase orders when stock levels fall below predefined thresholds. Integrated vendor connections facilitate seamless procurement, reducing manual effort and the risk of stockouts. This ensures uninterrupted patient care by maintaining optimal inventory levels at all times.
- Auto-generated orders when the stock reaches predefined thresholds.
- Integration with vendors for seamless procurement.
Provider Portal
1. Simplified Scheduling:
The scheduling module streamlines patient appointment management for both telehealth and in-person visits. It facilitates the sharing of pre-visit intake forms to ensure data accuracy and automates calendar updates and reminders for providers and patients.
- Integrated intake form submission
- Calendar synchronization with reminders
- Real-time scheduling insights for providers
2. Visit Management (In-Person and Telehealth):
The Visit Management module offers comprehensive tools for real-time documentation of patient visits. It includes an integrated telehealth platform with secure video and audio features, enabling seamless virtual consultations. The system ensures a smooth transition between in-person and telehealth visits, supporting providers in delivering consistent, high-quality care across all settings.
- Secure telehealth integration
- Visit templates for efficient documentation
- Role-specific access for visit data
3. Medication Ordering (In-House):
The system allows providers to order medications directly from the in-house pharmacy. Medications are categorized for easy searching and selection, ensuring quick access. Once medications are selected, the system generates the order and sends a confirmation to both the provider and the pharmacy team, ensuring accurate and timely processing of the request. This streamlined workflow enhances efficiency and reduces the risk of medication errors.
- Direct Medication Ordering
- Categorized Medication Search
- Automated Order Generation
Business Value
Improving UX
Helped being on the same page with the patients. We improved User experience and made the accuracy of the results higher.
Developing All Flow
Helped in having a competitive advantage. We chose a proper tech stack, developed all flow from A to Z and implemented in real life.
Optimization
Increasing operational speed by 2 times. Now all data in one place. Increasing operational speed by 2 times. Now all data in one place.
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